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Despite a 12,000 strong petition, the backing of local councillors and public outrcry, the police control room in Dumfries closed at seven o clock this morning.
It's the first of five control rooms to shut down across the country, as Police Scotland embarks on a restructuring which they insist will see a better service all round.
Emergency calls will now be handled from Govan and Motherwell. But for the 34 Dumfries staff it's a bitter blow. Lori Carnochan reports.
An emotional message went out for the last time last night from the Dumfries Control room. The centre is the first of five that will be closed. It is part of Police Scotland's restructuring process however the decision has been met with fierce opposition.
Hayley Inglis, a former employee, broadcasted the following message on behalf of the team at the centre for the last time:
The message went on with well wishes:
Dumfries Control room has closed despite public outcry. Police Scotland say it is part of their re-structuring process and that a call centre in Glasgow will still provide an efficient service:
Lynn Green has worked at the Dumfries Control centre since it opened in 2004.
She and 33 others found out in January that Dumfries would be the first of five control rooms to close. She explains her frustrations below:
Find more on this story here.
The Dumfries control room at the Police Headquarters has closed this morning.
All emergency and non-emergency calls will now be taken from a control room in Glasgow. Police Scotland say it is part of their re-structuring process, but the decision has been met with public outcry. Around eleven thousand people signed a petition condemning the closure.