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Statement from Openreach

"Openreach engineers are working hard to repair seven underground cables that have been accidentally damaged by contractors working for another organisation.

It’s extremely regrettable when Openreach suffers any kind of damage to its network. Our priority is always to restore the services of those affected as quickly as possible, which is what we’re trying to do in this case.

Engineers have worked hard to provide temporary services to those affected while they press on with the main job of replacing the damaged cables.

Due to the severity of the damage it’s going to be a complex process, which could take a couple of weeks to finish. Temporary traffic lights are required to enable the engineers to carry out the work safely and with minimum disruption to local people.

As a result of this incident around 300 fault reports have been received by Openreach from customers with different service providers, but more people may be affected."

– Spokesperson for Openreach

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Perfect Peace or Dire Despair?

Credit: PA

Could you live without the internet for a week?

Homes in part of Stainburn, in Workington have had no broadband or phone lines for almost a week after underground cables were accidentally damaged.

It's thought around 70 people are affected, including local businesses. Openreach maintains the local network and says the damage was caused by a separate contractor but that it's now checking out what repairs are needed.

Cumbria connected to superfast broadband

93% of homes and businesses will have superfast broadband by December 2015 Credit: Rui Vieira/PA Wire

The roll out of superfast broadband is now in full swing across Cumbria, with a project to build a fibre network around the County ahead of schedule.

Connecting Cumbria will connect 93% of homes and businesses in the region with superfast broadband by December 2015. So far more than 66% have been connected.

Elsewhere in Cumbria, BT's engineers are working to deliver fibre to areas including Orton, Pooley Bridge, Grange-over-Sands, Windermere, Shap and Glenridding in 2015.

Cumbrian villagers welcome technology 'world first'

Sebergham near Wigton which is trialling new technology Credit: ITV News Border

A small village in Cumbria is at the centre of a world first in mobile phone and broadband technology. Sebergham, near Wigton, is taking part in a trial of a brand new system aimed at trying to connect remote rural areas.

The new technology works via a series of small mobile antennas and, if successful, should allow all the homes and businesses to receive a mobile phone signal and access to much faster broadband.

Mal Hilton, the Chairman of Northern Fells Broadband, has been telling ITV Border more about the scheme.

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World first in mobile and broadband technology trialled

New mobile and broadband technology Credit: ITV Border News

A Cumbrian village has trialled a world first in mobile and broadband technology which will provide reliable services to rural areas.

Households and businesses in Sebergham near Penrith are all benefiting from the experiment.

Connecting Cumbria celebrates first year

93% of Cumbrian houses should have broadband by the end of next year Credit: ITV Border

Cumbria is celebrating its first year since introducing high speed internet to the county.

The project Connecting Cumbria switched on the service at the village of Yanwath near Penrith last year.

The project hopes 93 percent of Cumbrian houses will have access to the service by the end of 2015.

Residents get up to speed with Superfast broadband

An information session is being held in Newtown St Boswells to teach local people about how fibre broadband works.

A specially adapted van called the Mobile Fibre Showcase will roll into the town at 12:30 on 7 October.

It'll be based at the Scottish Borders Council HQ, and visitors can learn how to make the most of the Superfast broadband, which is being rolled out across the country.

"The Council is investing £8.4million into the rollout of superfast broadband in the Borders. This re-enforces our commitment to making sure the best broadband infrastructure is in place for households and businesses across the area. This event in Newtown St Boswells, which is open for any member of the public or business to attend, has been arranged to make sure local people are aware of the benefits fibre broadband will bring."

– Councillor Stuart Bell
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