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Care home 'deeply saddened by the deplorable behaviour'

A spokesperson for Beacon Edge care home which is a private health care run by BUPA said:

“We are all deeply shocked and saddened by the deplorable behaviour of these three people. None of us can understand how young people planning a career in care and nursing could do this.

“We are committed to training and developing our people to provide the best care for residents. However, we don’t believe anyone needs specialist training to behave decently towards frail, older people.

“We would like to apologise again to all our residents and their families and assure everyone that we have acted and will continue to see if there is anything further we can learn from this case.

“We carried out all the correct checks before these three people were employed. As the court heard, this behaviour took place only when they were able to work together. We have robust whistle-blowing procedures and as soon as another carer suspected anything they rightly told managers and we acted.

“We would like to thank our partners in Cumbria Police and social services for helping us to ensure these three can never work with vulnerable people again.”

– Spokesperson for Beacon Edge care home


A total of seven years and six months in prison

Isla Chilton, Senior Crown Prosecutor said:

“The three defendants physically, verbally and emotionally abused vulnerable men and women for their own amusement. William Bowman also further degraded one of the residents by sexually assaulting her."

“The victims were lovingly placed in the care of the residential home by their families. It is a place where they should have been looked after and all their needs met. However these three employees abused the trust placed in them by their employers and the victim’s families by their demeaning treatment of them.

"Cases involving the abuse of vulnerable people, who are often unable to give evidence against the perpetrators themselves, are extremely difficult to prove. It is therefore due to the willingness of the witnesses in coming forward which brought an end to the abuse and has enabled us to bring these defendants to justice for their abhorrent actions.

"The physical and emotional effects on the victim’s families are overwhelming. I sincerely hope that the fact that they have been sentenced it will bring some sense that justice has been served."

– Isla Fisher, Senior Crown Prosecutor

Individual sentences:

  • William Bowman pleaded guilty to 8 counts of ill-treatment of a person without capacity and was found guilty of sexual assault and was sentenced to three and a half years imprisonment.
  • Claire Strong pleaded guilty to 3 charges of ill-treatment of a person without capacity and was sentenced to one year imprisonment.
  • Chevonne Benson pleaded guilty to 10 counts of ill-treatment of a person without capacity and was sentenced to three years imprisonment.

Three jailed for ill-treatment of residents at care home

Three people have been sentenced at Carlisle Crown Court for multiple incidents of ill-treatment and wilful neglect of elderly residents in a Penrith care home.

William Bowman, aged 22 from Bowscar, near Penrith, was found guilty this week for committing a sexual offence whilst working at Beacon Edge Nursing Home, Penrith. He had previously pleaded guilty to eight counts of ill-treatment of a person without capacity. He was sentenced to three and a half years.

William Bowman aged 22 and Chevonne Benson aged 23 Credit: Cumbria Police

Chevonne Benson, aged 23 from Roman Road, Penrith, sentenced to three years for ten counts of ill-treatment of a person without capacity.

Claire Strong, aged 21 from Crooklands View, Clifton, Penrith, sentenced to one year for three counts of ill-treatment of a person without capacity.

Both women also worked at Beacon Edge Nursing Home and pleaded guilty at an earlier court appearance.

Borders Dementia unit saved from closure

A care home in Tweedbank that provides a specialised service for patients with dementia is to be sold.

Craw Wood Care Home faced closure when Scottish Borders Council cancelled its contract last year.

The home is being sold to Mansfield Care in a move which secures the service for the 13 residents and 30 full and part time staff.

“We are pleased to announce the proposed sale of Craw Wood to the reputable care provider, Mansfield Care, who already manage a number of similar services, including three in the Scottish Borders. The sale of Craw Wood is the best possible outcome as it maintains the service for the current residents and the jobs of the staff. We anticipate that we can conclude the sale and hope to be able to transfer the service within the next six months. In the meantime, Eildon will continue to provide its high standards of care at the service.”

– Nile Istephan, Chief Executive of the Eildon Group

Craw Wood has been providing quality care, primarily for residents with dementia and complex needs, for 18 years and the Eildon Group will continue its work in supporting people across the region through its housing, care and support activities.

Care home changing children's futures

Over the past few months the children's care sector has been attracting national headlines for a variety of scandals and failings. But on a local level many care homes have been making a positive impact on children from challenging backgrounds for many years.

Border Life has been looking at one residential facility near Lockerbie that has been transforming young people's futures. In a taste of what you can see in tonight's edition, Fiona Armstrong reports from the headquarters of Common Thread


Statement issued by Heron Hill

"Abbey Healthcare have worked collaboratively with our colleagues in the local council and CQC for approximate 10 years with the same owners and have addressed majority of the recent required improvements to our service."

"We have taken additional positive and proactive approach which includes an extensive refurbishment program costing in access of £250.000 which is scheduled to be completed by the end of this month. We are confident, as usual, that care standards will be found to be fully compliant and look forward to re-inspection by our CQC colleagues."

– Heron Hill Care Home

Kendal care home criticised

Heron Hill care home in Kendal Credit: ITV News Border

A care home in Kendal has been heavily criticised by the Care Quality Commission.

Heron Hill provides accommodation and nursing care for up to 86 people. But the CQC is taking enforcement action after finding failings in such areas as cleanliness and infection control, management of medicines and the safety and suitability of the premises.

The home's owners, Abbey Healthcare, have until October the 17th to set out the action they'll take to meet the standards.

Selkirk care home criticised

A care home in the Borders has been heavily criticised by regulators in three separate reports.

Riverside Healthcare Centre in Selkirk was investigated by the Care Inspectorate following complaints made by a relative of a female resident.

The complaint concerned her end of life care and the use of a scheduled painkiller drug. 9 out of 14 of the relative's complaints were upheld.

A surprise inspection of the Bridge Street home took place in December.

The home provides 24 hour care for up to 45 elderly people.

Inspectors graded Riverside "weak" in quality of care and support and in quality of management and leadership.

A spokesperson at the care home said:

"We are working with the Care Inspectorate to resolve these issues and they have noted significant progress."

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