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Cumbria social care providers rated 'good' in new CQC report

Credit: CQC

Three adult social care providers Cumbria have been rated as "good" in a new inspection report released by the Care Quality Commission.

The service providers are:

  • Stanbeck Residential Care Home overseen by Mrs Audrey Robinson
  • Tarn House overseen by Cumbria County Council
  • Richmond Park overseen by Cumbria County Council

The commission has published 141 inspection reports on adult social care, primary medical care and hospital services in the north of the country.

Whitehaven GP surgery rated 'inadequate'

Whitehaven GP surgery has been labelled inadequate by England's Chief Inspector of General Practice.

The surgery has been placed under Special Measures following the Care Quality Commission inspection.


Cumbrian Care home labelled 'inadequate'

Care Home Credit: PA

Government inspectors have branded a Penrith care home inadequate in three out of five areas.

The review of Greengarth care home highlights a staff shortage on nightshifts, shortcomings in risk assessments as well as poor management of medicine administration.

Claims of abuse were also raised in the inspectors review.

The service did not always act appropriately when allegations of abuse arose.

The safeguarding systems and processes in place at the home were not effective and people were not protected from the risks of harm or abuse.”

– Government inspectors

The Care Quality Commission has ordered Cumbrian Care, the council branch in charge of running Greengarth care home, to take significant action to improve the quality of care at the Bridge Lane home.

Greengarth can accommodate up to 39 older people, including those living with dementia.

The council have commented on the claims saying :

In response to initial feedback provided by the CQC in early June, and our own assessment of standards at the home, we have been working hard to address improvements.

We regret that despite the significant effort over recent months, we have not been able to improve standards at the scale and pace required.

Our top priority is the safety and welfare of people living at Greengarth.

In light of the report’s findings social workers are meeting with them, and their families, to decide on the next steps for their care.

We will be undertaking a review to consider the factors that led to this situation, and understand the learning that we can take from it to ensure it does not happen again.”

– Councillor Beth Furneaux

Trust needed to improve staffing levels

Staffing levels will be one of the focuses of the follow-up inspection of North Cumbria University Hospitals NHS Trust, which will review the specific problems identified with the Trust in its 2014 inspection.

The Care Quality Commission says it will talk to both staff and the public as part of its "robust" review after the Trust's "Requires Improvement" rating last year.

The results, which are expected to be published in 12 weeks time, will consider how far the trust has progressed since it was placed in special measures.

Care Quality Commission begins follow up inspection

Credit: ITV Border

The Care Quality Commission will officially begin a follow up inspection of North Cumbria University Hospitals NHS Trust today.

The inspection team will speak to hospital staff and patients about services after the trust received a rating of 'Requires Improvement' in April 2014.

The CGC is particularly interested in hearing about the public's experiences since the rating, but also where they would like to see improvements made in the future.

'Overwhelming' praise for practice

The Care Quality Commission has said that The Wigton Group Medical Practice was rated 'outstanding' because every member of its staff contributes to patient care.

It claimed the GP surgery, which is the first in the region to gain the rating, received "overwhelming" praise from its patients.


'I couldn't have had better treatment anywhere'

Patients have praised the service they receive at The Wigton Group Medical Practice.

It's the first surgery in the county to receive a rating of "outstanding" from the CGC, and patients have said that it's down to the "friendliness" of the staff there.

'Outstanding' GP surgery in Wigton

The Wigton Group Medical Practice received a rating of 'outstanding' from the CQC Credit: ITV Border

A GP surgery in West Cumbria has become the first in the county to receive a rating of "outstanding" from the Care Quality Commission.

The Wigton Group Medical Practice received the highest possible rating following an inspection last november.

It is the tenth practice in the country to achieve the rating.

Cumbrian care home 'not safe'

A care home in Cumbria has been condemned as unsafe in a damming report by the Care Quality Commission.

Inspectors stated that the residents of Howard Court in Brampton are at risk due to a series of failings and have demanded a string of improvements.

The report described staffing levels as "inadequate".

"The service was not safe. People who used the service were not managed safely."

– Care Quality Commission report

Failings found at Workington care home

The Care Quality Commission's found failings at a care home in Cumbria.

Their report shows Harriets residential home in Workington didn't always deliver care in a way that ensured residents' needs and welfare.

There were hygiene problems including dirty furnishings and toilets. And residents' personal records weren't always kept safe and confidential.

Roseberry Care Centres, who run the home, say the level of care described in the report is unacceptable, and that improvements will continue to be made.

Harriets residential home in Workington Credit: ITV News Border
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