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'Outstanding' GP surgery in Wigton

The Wigton Group Medical Practice received a rating of 'outstanding' from the CQC Credit: ITV Border

A GP surgery in West Cumbria has become the first in the county to receive a rating of "outstanding" from the Care Quality Commission.

The Wigton Group Medical Practice received the highest possible rating following an inspection last november.

It is the tenth practice in the country to achieve the rating.

Cumbrian care home 'not safe'

A care home in Cumbria has been condemned as unsafe in a damming report by the Care Quality Commission.

Inspectors stated that the residents of Howard Court in Brampton are at risk due to a series of failings and have demanded a string of improvements.

The report described staffing levels as "inadequate".

"The service was not safe. People who used the service were not managed safely."

– Care Quality Commission report

Failings found at Workington care home

The Care Quality Commission's found failings at a care home in Cumbria.

Their report shows Harriets residential home in Workington didn't always deliver care in a way that ensured residents' needs and welfare.

There were hygiene problems including dirty furnishings and toilets. And residents' personal records weren't always kept safe and confidential.

Roseberry Care Centres, who run the home, say the level of care described in the report is unacceptable, and that improvements will continue to be made.

Harriets residential home in Workington Credit: ITV News Border


Report raises concerns over North Cumbria Health Trust

A new report by the Care Quality Commission has placed North Cumbria Health Trust in the bottom band of hospital trusts in the country.

The findings are based on data that includes death rates, serious errors and patient surveys.

13 risks were identified at the North Cumbria trust, including 10 that were elevated.

These included "never events" of incidents that should never happen in NHS hospitals, higher than expected death rates and issues over the time patients waited for treatment.

The report will act as a screening tool to identify which trusts need the most rapid CQC inspections and where inspectors need to focus their attention.

Full report: Cumbrian hospital criticised by CQC in new report

A Cumbrian hospital has been criticised by the Care Quality Commission (CQC).

The CQC carried out an unannounced inspection last month at the West Cumberland Hospital in Whitehaven.

The report issued today criticises staffing levels, medical record keeping and the standard of care given to patients. The hospital has until mid-July to address the problems.

Kim Inglis reports.

"We are taking steps in the right direction" says health boss

The Acting Director of Nursing for North Cumbria University Hospitals, Chris Platton, says that changes have to be made, following the report by the Care Quality Commission:

"There can be no excuses for not meeting the expected standards set out in this report and unacceptable that both our staff and patients have historically endured standards of care which fall way below that of which any of us would expect from the NHS for our loved ones.

"The CQC has made a number of recommendations for action in the report which have already been addressed by the Trust since their visit in May.

"An action plan is also in place to ensure delivery of further significant improvements to patient care.

"The report does recognise that the Trust has already made improvements and this drive continues with vigour.

"There is no doubt that we are on a long journey relating to improving the quality of the services we deliver and the feedback, so far, from this inspection shows that we are taking steps in the right direction and beginning to make a difference.”

– Chris Platton, Acting Director of Nursing, North Cumbria University Hospitals

New report criticises West Cumberland Hospital

The West Cumberland Hospital in Whitehaven Credit: ITV News Border

The Care Quality Commission has released a critical report into the West Cumberland Hospital in Whitehaven.

The report highlights staffing levels, patient welfare and care and record keeping as areas of concern.

An unannounced inspection of the hospital was carried out in May.

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