Deputy Chief Constable Michelle Skeer has issued this statement on behalf of Cumbria Police:
“As the constabulary has previously stated we are currently reviewing a number of areas within Cumbria Constabulary as part of our ongoing need to make financial savings. The Constabulary continues to face major financial challenges and current budget forecasts show that a further £10.8 million needs to be saved by 2018/19.
“One area under review is the Communications Centre, and the possibility of moving to a ‘Command & Control Room’ (CCR) model. This means reviewing front end problem solving and how we deploy officers.
“As a result of this review, staff who work in the Communications Centre are currently involved in a formal consultation regarding proposed changes to how they work.
“It is inappropriate for us to comment in detail on any proposed changes until formal consultation has completed and final decisions have been made. The current proposed option includes new processes and use of a single skill set to achieve first contact resolution; this would be achieved by the application of extended skills, experience and knowledge of criminal law, and police procedures. It is proposed that some of the existing structural silos, such as call handling and the help desk, will be replaced by a single Call Management & Resolution (CMR) function performed by police officers.
“This is being considered because answering calls from the public is a frontline function of policing and experienced police officers have the skills and knowledge to be able to resolve queries immediately to the caller’s satisfaction, or grade the severity of an incident (therefore affecting required response) based on their judgement. Anyone who calls the Constabulary would speak to an officer immediately, without waiting to be transferred or for an officer to arrive on scene. This could reduce demand for an officer to be deployed to some calls, however if an officer is required to attend this would still happen – the safety of people in Cumbria is still our number one priority.
“This proposed change is part of our need to make financial savings – by having a single Call Management & Resolution (CMR) function performed by police officers, who otherwise we would not be able to afford to keep, we can retain and utilise their skills and experience, so that we can change how we resolve calls for service from the public. We appreciate the hard work of all our staff members and difficult decisions affecting our workforce are not made lightly. In an ideal world we would not want to make any staff member redundant, however the Constabulary continues to face major financial challenges. We make every effort to reduce compulsory redundancies by redeploying staff into other roles where we can and consideration of voluntary redundancy.
“Responding to incidents and queries from the public is of the utmost importance to the Constabulary, and we are committed to continuing to provide a high level of service while making the financial savings required of us.
“Following the formal consultation with affected staff, and subject to final decisions being made by chief officers, staffing changes are planned to be implemented by end of September 2015, with full Command and Control working across the Constabulary in April 2016.
“How we effectively manage both emergency and non-emergency calls is of the utmost importance to the Constabulary, and we are dedicated to ensuring that any changes that are made to current processes do not negatively impact on members of the public.
“This is a challenging time, but we remain committed to providing the best possible policing service we can afford for the people of Cumbria.”
Cumbria Police has confirmed that they are looking at axing 54 jobs in their control room.
It's part of a cost cutting to reduce the police budget by £10.8million.
Cumbria Constabulary say the proposals would see more police officers doing the job of civilians. Staff are currently being consulted about the changes which come into effect in September.
An extra £620,000 has been earmarked to Cumbria's fight against child exploitation.
The county's Police and Crime Commissioner, Richard Rhodes said he is making the funding available to better protect and identify where support is needed for those at risk.
The funding announcement coincides with National Child Sexual Exploitation day today where advice can be followed via the hashtag #CSECumbria.
“We welcome that more people have the confidence to come forward and report where there may be vulnerable adults and children as well as domestic abuse and we want to encourage people to come forward. The additional funding from the Office of the Police and Crime Commissioner will help develop the capacity of Cumbria Constabulary.”
“The protection of vulnerable people is a key priority for the Constabulary and we welcome the further funding supplied by the Police and Crime Commissioner.
“I would like to take this opportunity to urge anyone who believes that they maybe a victim of crime, abuse or antisocial behaviour to report this to police. Any allegation will be investigated professionally and sensitively.”
Police are appealing for information after a dog was killed in a hit and run collision.
The black lurcher was hit by an unknown vehicle on Meadow Road in Whitehaven at some time between 7pm and 7:30pm yesterday (16 March).
After hitting the dog, the vehicle failed to stop.
Anyone with information about the incident is asked to call Cumbria police on 101 or Crimestoppers anonymously on 0800 555 111.
Parents of a 16-year-old girl who was groomed online have spoken out anonymously to raise awareness of Child Sexual Exploitation.Read the full story ›
Cumbria Police are highlighting the issue of child sexual exploitation in the county.
They and other agencies want to raise awareness of the problem and encourage parents to recognise the possible signs.
One particular area of concern is online grooming.
Police say people in West Cumbria can now call 999 from landlines after a technical problem was fixed by BT.
The fault meant that 3,000 landlines in Workington, Harrington and Cleator Moor were unable to get through on the 999 emergency number.
Cumbria Police say that if you are unable to get through on a landline then you should call 999 using a mobile phone.
Cumbria Police are investigating a spate of burglaries, mainly in the Eden area.
At some point between 11pm on 12 February and 6am on 13 February 2015 a burglary occurred at a property on Bower Street.
An offender stole a blue Volkswagen Polo car, a PS4 and an Apple laptop.
The vehicle was eventually located near Langwathby.
Further burglaries then occurred:
- At a property on Croft Terrace, Penrith, between midnight on 2 March and 12:17am on 2 March where an offender stole a pedal cycle from an outbuilding.
- At a property on Monks Close, Penrith, between 10:30pm on 1 March and 6:40am on 2 March where an offender stole a Honda KB suitcase generator, Stihl saw and a 12-inch wacker plate.
- At a second property on Monks Close, Penrith, between 4pm on 1 March and 6:50am on the 2 March where an offender stole two hammers and a wooden handed shovel.
- At a property on Scotland Road, Penrith, between 11pm on 1 March and 7am on the 2 March where an offender has attempted to gain access to a garage door causing damage.
A 23-year-old man from Carlisle has been arrested on suspicion of burglary, and bailed until 13 April 2015.
“We are appealing for anyone who has any information regarding these incidents to get in touch.
In particular we would like information on the vehicle that was stolen from Bower Street.
Any information, no matter how insignificant you may deem it, could be crucial to our investigation.”
Cumbria police are looking for the man in this CCTV image in connection with an alleged assault.
The incident occurred at Workington bus station on Saturday 29 November 2014 between 7.20pm and 7.40pm.
The victim, a 16 year old girl, was uninjured.
Anyone who recognises the man, or has any information about the incident, should contact Cumbria police on 101 or call Crimestoppers anonymously on 0800 555 111.
Police in Whitehaven are hunting for a man who may have used an iron bar during a fight.
Several witnesses reported an altercation between some men in Fell View Avenue, at 7.35am this morning, Saturday.
Cumbria Police are appealing for anyone with information to contact them.