Paul Nairn is the manager of Carlisle train station, and he says that the new improvements will make access within the station much easier for passengers:
Carlisle train station is about to undergo a major transformation after an investment of £2 million from the Department of Transport was announced.
Passengers will benefit from better access with new lifts and a new subway.
The scheme, which is set to begin this Autumn, will make the station fully accessible for the first time.
The work is being delivered by Network Rail as part of the Access for All programme.
Martin Frobisher, Network Rail area director, said:
"These vital improvements to Carlisle station will make life easier for everyone to use the train, especially those with heavy luggage, reduced mobility or with small children.
"The new facilities will help Carlisle station handle the increasing numbers of passengers who are using it every day."
– Patrick McLoughlin, Transport Secretary
"I have had to cancel the competition for the running of the West Coast franchise because of deeply regrettable and completely unacceptable mistakes made by my department in the way it managed the process.
A detailed examination by my officials into what happened has revealed these flaws and means it is no longer possible to award a new franchise on the basis of the competition that was held.
Passengers can rest assured that while we seek urgently to resolve the future arrangements the trains that run now will continue to run, with the same drivers, the same staff and timetables as planned."