Live updates

Penrith care home put into special measures

Beacon Edge Care Home. Credit: ITV Border

A Cumbrian care home has been put into special measures following an unannounced inspection by the Care Quality Commission.

Beacon Edge Care Home, in Penrith, provides residential care for up to 33 people who live with dementia.

The home was previously inspected in February 2015 and was rated as Good, however an inspection at the end of 2016 raised concerns.

People are entitled to services which provide safe, effective, responsive and high quality care. We found that the care provided at Beacon Edge Care Home fell a long way short of what we expect services to provide.

There were not always enough staff available to meet the needs of people who used this service. And although we observed friendly interactions between staff and residents, this approach was not always consistent particularly when supporting people with eating and drinking or where people had limited verbal communication skills.

We were concerned that people weren’t being supported whilst eating and drinking, and specialist dietary requirements were poorly managed.

Much of the support provided by staff was 'task orientated' rather than centred on people's individual preferences and staff did not always know what had been written in care plans and daily notes.

We are working with partners including Cumbria County Council and Cumbria CCG to ensure the safety of people using this service.

– Rosalind Sanderson, North East and Coast Head of Adult Social Care Inspection

Bupa, the company that runs the care home, has expressed "disappointment" at the CQC's report.

We are very disappointed by the report, as everyone in the home is focused on improving standards.

Following the CQC’s inspection two months ago we took immediate action to improve the home. We transferred one of our most experienced home managers to look after it and he has already overhauled our staff training programme, how we administer medication and improved how we document the care we provide. We have also reassessed our staffing requirements and staff are now deployed to better meet our residents’ needs.

– Rebecca Pearson, Operations Director, Bupa Care Services


WATCH: £2million music centre for children and adults with disabilities opens in Penrith

A new £2million music centre has opened in Redhills, Penrith, after years of fundraising.

The centre will provide a safe space for children and adults with disabilities, where they can play, sing, and enjoy musical instruments:

WATCH: Penrith school releases Christmas single

X-Factor winner Matt Terry has competition to be the Christmas Number One - step forward Ullswater Community College from Penrith!

They decided to make a Christmas song - hoping for some snow instead of last year's rain. Our reporter Matthew Taylor went along for a listen.

CCTV appeal over Penrith nightclub assault

Credit: Cumbria Police

Police in Cumbria are looking to speak to two men pictured on CCTV in relation to an assault at the Warehouse Nightclub in Penrith.

A 22-year-old man from Carlisle suffered a broken jaw after being punched several times whilst on a night out on Sunday 23rd October.

Anyone with information is asked to contact police on 101 and ask to speak to PC Thomas Woolley.

Alternatively you can contact Crimestoppers on 0800 555 111.


Cumbrian firm 'challenged' by bird flu prevention zone

The Lakes Free Range Egg Company. Credit: ITV Border

An order to keep poultry and captive birds indoors, as a precaution against deadly bird flu, is challenging businesses in Cumbria and the south of Scotland.

David Brass, the owner of the Lakes Free Range Egg Company near Penrith, told ITV Border that the timing of the warning - so close to Christmas - was far from ideal, but that it was necessary to protect the birds, and the livelihoods of farmers.

We're following the order and shutting our birds inside. Everything else is the same inside the sheds, in fact we're adding more toys to inside the sheds, things like hay and string to keep the birds happy inside, because the only thing that's different is they can't go out.

It's a challenge. For some farmers more than others if their birds range, if they're used to going out. But it's for their own welfare, the birds die if they get avian influenza. It's a nightmare, foot and mouth all over again. We do not want it in the UK.

The timing could be better, with Christmas, but it always comes in the late autumn as birds cross from Siberia to Europe for the winter.

– David Brass, Lakes Free Range Egg Company

Police: Penrith fire has been 'distressing for all involved'

Cumbria Police has said the Penrith fire has been distressing "for all involved". It follows the news that the body of a 73-year-old has been recovered from the scene of the fire.

This has been a distressing incident for all involved, and sadly we are now able to confirm that one person died in the fire. We are now working hard to secure the building to allow the other residents to return to their flats – this is expected to take a considerable amount of time.

I would like to reiterate our thanks from yesterday to the local community. We have been so impressed and grateful for the way everyone has come together and donated supplies and help for the residents affected by the fire. It is a testament to the community spirit and kindness of people living in Penrith.

Forensic investigators for Cumbria Police and Fire and Rescue will investigate the cause of the fire, which at present is unknown.

– Inspector Andy Hanson, Cumbria Police

75-year-old man 'unaccounted for' in Penrith fire

A 75-year-old man is still unaccounted for after a serious fire in a flat in Penrith.

Police were called to Lonsdale Court in Pategill just after 9.45am this. Emergency services have been at the scene all day and elderly residents in sheltered accommodation nearby have been moved to Penrith Leisure Centre.

All other occupants of the flats were unharmed by the fire.

This has been a very distressing day for the residents of Lonsdale Court, and we are working hard with partner organisations to support them and their families at this difficult time.

The search will continue for the man who has not yet been located, however sadly all indications at present are that he will not have survived the fire and subsequent structural damage to the building.

I would like to offer our most sincere thanks to everyone for rallying together to support those affected, we have seen true community spirit today.

– Inspector Kim Brennand, Cumbira Police
Load more updates