The Chair of Kick It Out, the organisation that aims to stop racism in football, says there's still plenty of work to do.
Lord Herman Ouseley was responding to reports of racist chanting by Carlisle United fans, in the club's FA Cup defeat to Everton.
Police are investigating reports of racist behaviour directed towards Everton's football players on the pitch during Carlisle's FA Cup fourth round tie.
The alleged incident happened following Everton's first goal in the match - scored by their Ivorian striker Arouna Koné.
Officers want anyone at Carlisle's ground to get in touch with them if they heard any racist remarks.
The club has also confirmed that it will conduct its own investigation and will punish any supporters who are found to have made racist comments.
The number of race hate attacks in Cumbria has risen by nearly a fifth. The Chief Constable admits they need to work harder to reduce the number of incidents. Stuart Hyde says the rise is also because victims are now more prepared to report crimes, rather than suffering in silence.
However groups working with those victims say not enough is being done to give a voice to minority members of socirty. Aftab Khan from AWAZ Cumbria says "There is a lot more to do in terms of the response to tackling racism and prejudice."
The figures from the Home Office for 2011/2012 show the number of incidents reported to Cumbria Police fell from 29,966 last year to 29,071. Antisocial behaviour, the main focus for the force, fell by 20.9% from 32,938 incidents to 26,058.
Violent crime was cut by 15.7% but racially aggravated crime increased from 143 incidents to 166.