The Samaritans are launching a push for more volunteers in Cumbria.
Sam Parker met one volunteer who was helped by the charity when her partner died, and decided to support others:
Carlisle Samaritans are appealing for more volunteers, so the branch can be open full-time.
The charity also says it isn't just for people who are feeling suicidal and that they take calls from a wide range of people in need:
Throughout Mental Health Awareness Week, ITV Border will be running a series of reports about mental health issues in Cumbria, Dumfries and Galloway and the Scottish Borders.
The first support focuses on suicide, and calls from a local charity to provide more help to people with mental health issues in the region.
If you are affected by the issues covered, the following organisations can provide help and support:
In Cumbria, last year around 50 people took their own lives.
That's more than nine suicides for every hundred thousand people and is higher than the national average, which is below eight people per hundred thousand.
Last year The Samaritans saw a 10 per cent increase in calls to its Cumbrian branches, they're now appealing for people to come forward and take calls from those in distress.
Pam Royle spoke to Grahame Pinches from the Whitehaven branch of The Samaritans and began by asking him how important is it for new volunteers to come forward.
In West Cumbria, the Samaritans charity has issued an urgent appeal for volunteers - as it says the organisation is 'struggling to survive.'
The charity has seen a drop in the number of volunteers in recent months and is hoping the appeal will encourage more people to get involved.
For most people Christmas is a time for celebrating with friends and family but for some it can be one of the most difficult times of the year.
Samaritans is a charity group there for those who need someone to talk to when times get tough.
One in six calls made to them is about money worries and its generally men making those calls.
Figures out today show that in the last five years the calls about money, jobs and housing have nearly doubled.
The charity is gearing up for a busy period over Christmas. Earlier Pam and Ian spoke to Libby from the Samaritans and asked her how it can help anyone under financial pressure.
The Samaritans offer help and support for people across the country 24 hours a day, 365 days a year. If you you need to speak with someone about anything that's worrying you, you can call them on 08457 90 90 90 or visit their website www.samaritans.org.
Cumbria mental health service is supporting a campaign by the Samaritans to try and reduce the number of suicides in young men.
Dr Richard Thwaites, Clinical Lead for the Cumbria mental health service First Step, explains:
Cumbrian mental health service 'First Step' is supporting the new ‘We’re In Your Corner’ campaign from the Samaritans, to try and lower the suicide rate among men.
First Step is a service for people with mild to moderate mental health problems like depression and anxiety, provided by Cumbria Partnership NHS Foundation Trust.