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Warning against telephone bank scams

Police in the Borders and East Lothian are issuing a warning following a series of potential telephone banking scams in Duns and North Berwick, which have been reported over the last week.

Bank account holders have been contacted by someone claiming to be from their banks fraud unit informing them of unusual activity on their account. They are told to hang up and immediately call the emergency number on the back of their bank card.

The bogus callers then transfer the caller to a fake bank agent. Thinking that they are speaking to their bank, the account holder discloses their personal details that the culprits require. The callers are then able to transfer large amounts of money out of the alleged 'compromised' bank account.

Warning over bogus phone scam across Cumbria

Cumbria Police are warning people about telephone, computer and cold calling scams that they have recently become aware of.

Officers received information about a scam caller claiming to be from the Telephone Preference Service.

The caller claims that there have been a lot of nuisance calls in the resident’s area and that they can stop all nuisance calls for a one off payment.

After payment the caller claims they will send a box that plugs into the telephone socket or attaches to the telephone that will stop nuisance calls.

Police say that this is a scam, and that whilst the TPS is an actual service, they do not sell boxes that stop nuisance calls.

The TPS do not contact subscribers to ask for personal or payment details to complete registration.

You can find out more about the TPS here.


PPI Scam warning: Scottish Borders

Police in the Scottish Borders are reminding the public to be wary of phone calls from people who claim to be working for companies assisting with claiming Payment Protection Insurance (PPI) refunds.

They say there are a number of legitimate companies who assist with making claims in relation to PPI’s however the police are finding there are criminals who are taking advantage of this.

In a statement they said:

These criminals will cold-call members of the public pretending to be from a legitimate company. They state that the person is due a sum of money as they have been mis-sold PPI in the past. The caller then requests that a payment is made to cover administration costs and this should be made using payment schemes such as U-Kash or Western Union.

– Lothian and Borders Police

A Police spokesperson added:

“We would advise people to be very wary of such calls and not to send money. If you feel that you may have been mis-sold PPI in the past then there are a number of legitimate companies who you can contact for assistance.”

– Lothian and Borders police spokesperson

Police warn Scottish Borders of Sky TV scam

Lothian and Borders police are warning people in the Scottish Borders of an ongoing Sky TV scam after a woman was targeted on Thursday.

The public are being asked to remain vigilant after a number of residents have been contacted by people claiming to be from Sky.

Customers are being told they are entitled to a refund and to claim these refunds, they're being sent a pin machine and asked to enter their pin.

A 76-year-old man, from Earlston, entered his pin on a number of occasions- resulting in a four-figure some of cash being taken from his account.

Similar incidents have occurred across the region and police are now urging anyone who has received a pin-reading device to contact them immediately.

Lothian and Borders police can be contacted on 0131 311 313.

"These callers sound very convincing and have targeted individuals who are currently Sky TV customers. However, the public should not be fooled by this scam and should under no circumstances enter their pin into any machine they receive to their home.

We are keen to hear from anyone else who may have been affected by this con and would urge them to come forward as soon as possible if they believe they have been defrauded."

– Spokesman, Lothian and Borders Police