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New contact centre could create 200 jobs

The Secretary of State for Scotland, Michael Moore, will officially open a new Sykes contact centre in Galashiels, which could create up to 200 new jobs.

He'll be visiting Sykes in Galashiels as part of his Berwickshire, Roxburgh and Selkirk constituency.

Forty staff have already been hired to assist with calls and enquiries on behalf of Argos.

Sykes have been operating from its Netherdale warehouse for over 30 years, providing storage handling and distribution services to the Borders town.

A new contact centre is part of the firm's expansion plans, meaning up to 200 new jobs could be created by 2014.

Sykes received almost 200 applications from job seekers when the initial 40 vacancies were advertised.

"Usually the ration between applications to jobs is about four to one but this time it was much more.

"The applications far outweighed the number of positions we had available.

"That is a good thing from our point of view because we have all these names on file so when we are look to start increasing the contact centre element we will have a lot of people to contact."

– Douglas Watt, Co-manager of Sykes' Galashiels branch