People travelling between London and Scotland, via Cumbria, can now get automatic refunds for trips that are delayed for 30 minutes.Read the full story ›
Stretches of the the West Coast main line will be closed for four days over Easter, leading to delays of up to two hours on journeys between Glasgow and London.
Virgin Trains are advising Scots to go to Edinburgh and use the East Coast main line to London as major engineering works take place.
The trip is expected to take around six hours instead of the normal journey time of four hours and 32 minutes because of the diversions .
Virgin Trains are also warning passengers of overcrowding over the Easter weekend.
After yesterdays delays on the Carlisle to Preston line Virgin trains have confirmed services are back up and running as usual.
Network Rail completed repairs on schedule by 6am this morning.
Virgin Trains has announces it is to cut the price of on-the-day rail travel between Preston and Glasgow by 10% from tomorrow, Wednesday, 9 July.
The promotion will run until 3 August making it, they claim, easier for passengers to get to an enjoy the Commonwealth Games in the city.
The promotion will see a Day Return on Virgin Trains’ services from Preston to Glasgow now costing £35.
Passengers in Oxenholme, Penrith and Carlisle are also set to make savings, with the cost of a Carlisle to Glasgow Day Return priced at £22, 9% cheaper than the usual Off-Peak Standard Return.
Virgin Trains added an extra 3000 seats every weekday to its Anglo-Scottish services last December, to support the demand for travel to Glasgow this summer.
They expect to make up to 70,000 journeys to and from Glasgow over the two weeks of the Commonwealth Games.
It's been confirmed that Virgin will continue to operate the West Coast Main line. Their contract has been extended for a further two years and nine months.
The announcement follows on from a two year controversy surrounding who had the rights to operate the line. The governement had awarded it to First Group but "significant technical flaws" in the bidding process meant bidding had to be re-opened.
Mike Hewitson, Head of Policy for Passenger Focus, spoke to ITV's Ian Payne about the deal.
Virgin Trains is advising customers not to travel because of severe weather on the west coast. It follows a decision to close part of the West Coast Main Line between Preston and Carlisle from 7pm until 9pm on Wednesday night.
Carlisle United have unveiled Virgin Trains as their new official sponsor.
The two-year deal with the club will see the Virgin Trains bran placed on on all first team kits for the 2014/15 and 2015/16 season after it was used on the training kits during this season.
It is also hoped that the new sponsorship will bring more incentives for fans travelling on the Virgin Trains network.
First Transpennine Express and Virgin Trains are both reporting disruptions to their services due to flooding at Curriehill
The First Transpennine Express service between Lockerbie and Edinburgh and the Virgin service between Carlisle and Edinburgh are both affected.
It is not yet known when normal service will resume.
The flooding is also causing problems for CrossCountry and ScotRail trains.
Trains between Carlisle and Lancaster are experiencing delays of around 60 minutes.
The following changes will apply until at least 4.30pm:
Buses are replacing trains between Preston and Lancaster
Passengers may use East Coast or First TransPennine Express services to complete their journey
Passengers may use Northern Rail services between Newcastle and Carlisle
First TransPennine Express-
Buses are replacing trains between Preston and Lancaster.
The Virgin Trains service between Lancaster and Carlisle has returned to normal.
However, travellers can still expect some delays of up to 30 minutes.