The Citizens Advice Service in Dumfries and Galloway is now hoping to extend its opening hours to evenings and Saturdays at its four bureaux in Dumfries, Stranraer, Castle Douglas and Annan.
It says 63% of those affected by the welfare changes are in work and find it difficult to get to the offices between 9am and 5pm.
Dumfries and Galloway Council has given £215,000 to the Service to fund six extra staff.
One will be a volunteer development post, and that person will try to find more volunteers to boost the 70 that currently help the service.
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