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Demand for citizens advice soars

The Citizens Advice Service in Dumfries and Galloway is looking to recruit more staff and volunteers to help cope with what they call a 'growing welfare crisis.'

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Citizens Advice Service recruitment drive in Dumfries and Galloway

The Citizens Advice Service in Dumfries and Galloway is looking to recruit more staff and volunteers to help cope with what they call a 'growing welfare crisis.'

The service say they have been under growing pressure from increasing workloads, due to the amount of people who are now living in poverty.

"The Citizens Advice Service has always been a vital source of advice for people who are on the lowest incomes and need help. But the scale of these current welfare cuts is shocking and is having a massive impact on people locally.

"So we are seeing an increase in the numbers of people who need our help and the worrying thing is that as the cuts continue this trend is set to get even worse.

"We've been stretched to capacity for the last few years but it's no longer possible to meet these levels of demand on our current resources."

– Sue Irving, Chief Executive, Dumfries and Galloway Citizens Advice Service

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