Scotland's Chief Constable says having officers at public counters in police stations is old-fashioned.
Sir Stephen House told the Scottish Parliament's Justice Committee that people are more likely to use the phone or social media to contact police.
Plans to close counters at seven stations across Dumfries and Galloway and the Scottish Borders - including at Dalbeattie - have been criticised.
Police Scotland is trying to save more than £60 million.
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Mainly dry until later on Wednesday. A cooler, showery and blustery end to May
Mainly dry. Light rain out of thicker cloud over hills. Breezy at times and cooler than average
A look ahead at the forecast for the Border region.