Scotland's Chief Constable says having officers at public counters in police stations is old-fashioned.
Sir Stephen House told the Scottish Parliament's Justice Committee that people are more likely to use the phone or social media to contact police.
Plans to close counters at seven stations across Dumfries and Galloway and the Scottish Borders - including at Dalbeattie - have been criticised.
Police Scotland is trying to save more than £60 million.
More top news
Andrew Lapping is heading a consortium investing over £1m in CUFC. Here's our profile on the man behind the money.
Windy and colder. Rain or showers - some of which will be wintry on hills with some snow settling over highest ground. Some sunshine around
The Carlisle United Trust has voted overwhelmingly in favour of proposals to bring a £1.26 million investment to the club.