'Take time to write full address' on letters this Christmas

Seven days until Christmas - and for Royal Mail staff in Carlisle it's the busiest day of the year.

The city's mail centre handles letters and parcels from all over the country which are destined for Cumbria and Dumfries & Galloway.

Julie Pirone says they'll deal with six hundred thousand items of mail today and are urging everyone to take time to write a full address:

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Postal bags bursting on busiest day for Carlisle sorting office

Royal Mail expects to handle hundreds of thousands of items of Christmas mail in Carlisle Mail Centre on its busiest day - December 18 2013.