Seven days until Christmas - and for Royal Mail staff in Carlisle it's the busiest day of the year.
The city's mail centre handles letters and parcels from all over the country which are destined for Cumbria and Dumfries & Galloway.
Julie Pirone says they'll deal with six hundred thousand items of mail today and are urging everyone to take time to write a full address:
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Richard Wales tried to sell a tiger's head, tiger claws and a leopard claw with adverts on Gumtree and eBay.
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