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High streets or high stress?

A new survey by Muscular Dystrophy Campaign, Trailblazers, has revealed that many disabled customers are struggling to access shops and feel ‘invisible’ when shopping on the high street

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'£60 can make all the difference to a disabled shopper’s high street experience'

“Being able to use banks, post offices, shops or cafés is a necessity of everyday life. However, we continue to hear from many young disabled people who are unable to physically access premises, encounter unhelpful staff and find accessible facilities being misused – discouraging many from paying a return visit.

“Displaying clear access information on websites, offering to carry a disabled customer’s items, or investing in a portable ramp costing as little as £60, can make all the difference to a disabled shopper’s high street experience.”

– Tanvi Vyas, Project Manager at the Muscular Dystrophy Campaign Trailblazers

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