A report by the Muscular Dystrophy Campaign "Trailblazers" found 75% of those questioned felt they had no choice but to shop online due to a lack of physical access.
One of those who took part in the survey was David Gale from Carlisle.
He's encouraging high street businesses to do more to support shoppers with disabilities and stop ignoring them.
Kim Inglis went to meet him.
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Kerrie Gosney brings you Sunday night's forecast
Cold with wintry showers, risk of some snow and ice early Monday.
The Met Office have issued a warning for snow showers and icy strectches from Saturday evening until 10 am Monday