A report by the Muscular Dystrophy Campaign "Trailblazers" found 75% of those questioned felt they had no choice but to shop online due to a lack of physical access.
One of those who took part in the survey was David Gale from Carlisle.
He's encouraging high street businesses to do more to support shoppers with disabilities and stop ignoring them.
Kim Inglis went to meet him.
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Kerrie brings you Saturday's pollen forecast
Kerrie brings you Saturday's forecast
Showers Saturday afternoon & evening could bring torrential downpours, hail & lightning. Risk of localised flooding and longer journey times