A report by the Muscular Dystrophy Campaign "Trailblazers" found 75% of those questioned felt they had no choice but to shop online due to a lack of physical access.
One of those who took part in the survey was David Gale from Carlisle.
He's encouraging high street businesses to do more to support shoppers with disabilities and stop ignoring them.
Kim Inglis went to meet him.
More top news
A man has been found dead outside a property in Carlisle, and five people have been arrested.
The woman who died in yesterday’s collision on the A689 has been named as Maureen Smith, aged 86, of Heads Nook, Brampton.
A look ahead at the weekend forecast for the Border region.