A report by the Muscular Dystrophy Campaign "Trailblazers" found 75% of those questioned felt they had no choice but to shop online due to a lack of physical access.
One of those who took part in the survey was David Gale from Carlisle.
He's encouraging high street businesses to do more to support shoppers with disabilities and stop ignoring them.
Kim Inglis went to meet him.
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The town's historical market will showcase it's transformation this weekend, as it relaunches it's twice-weekly market with 30 new stalls.
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The proposals have implications for the future of maternity services, community hospitals and emergency care across the county.