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Borders care home criticised

The Riverside Healthcare Centre in Selkirk has been heavily criticised by regulators following complaints made by a relative of a female resident.

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Selkirk care home criticised

A care home in the Borders has been heavily criticised by regulators in three separate reports.

Riverside Healthcare Centre in Selkirk was investigated by the Care Inspectorate following complaints made by a relative of a female resident.

The complaint concerned her end of life care and the use of a scheduled painkiller drug. 9 out of 14 of the relative's complaints were upheld.

A surprise inspection of the Bridge Street home took place in December.

The home provides 24 hour care for up to 45 elderly people.

Inspectors graded Riverside "weak" in quality of care and support and in quality of management and leadership.

A spokesperson at the care home said:

"We are working with the Care Inspectorate to resolve these issues and they have noted significant progress."

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