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HSBC says online banking services 'partially recovered'

HSBC said earlier it had successfully defended its internet banking service from a cyber attack Credit: PA

HSBC's online banking services have "partially recovered" after an earlier cyber attack, according to the company's UK chief operating officer.

John Hackett said the bank was working to restore "full service" but that attempted denial of service, or DDoS, attacks were continuing.

HSBC’s internet and mobile services have partially recovered, and we continue to work to restore a full service.

We are continuing to experience attempted denial of service attacks and we are closely monitoring the situation with the authorities.

– John Hackett, UK chief operating officer for HSBC

The bank urged customers unable to access its online services to visit a branch or contact Personal Telephone Banking between 8am and 10pm on 03457 404 404.

HSBC online banking services 'recovering'

HSBC is continuing to experience a 'denial of service' attack, but its online banking services are "recovering", the bank has said in a tweet.

It said the situation was being "closely monitored".

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HSBC to refund customers affected after cyber attack

HSBC has pledged to waive any fees racked up by customers as a direct result of the 'foiled' cyber attack.

The banking group said it was working with law enforcement authorities to pursue those behind today's "denial of service attack."

HSBC has said none of its customers details or transactions had been affected by this morning's attack.

It urged those wanting to make urgent transactions to visit their local branch as some customers still struggled to log on to HSBC's personal banking sites following the attack.

HSBC users report access issues with online accounts

HSBC users have been complaining that they are still unable to access their online banking accounts, with today being payday for many.

People vented their frustration on Twitter.

In a statement issued on their official Twitter feed, HSBC said: "We are working hard to restore services, and normal service is now being resumed. We apologise for any inconvenience."

HSBC: No customers affected by 'foiled cyber attack'

HSBC has said none of its customers details or transactions were affected by this morning's foiled cyber attack on its personal banking websites in the UK.

HSBC internet banking came under a denial of service attack this morning, which affected personal banking websites in the UK.

HSBC has successfully defended against the attack, and customer transactions were not affected.

We are working hard to restore services, and normal service is now being resumed.

We apologise for any inconvenience this incident may have caused.

– HSBC

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HSBC foils internet banking service cyber attack

HSBC says it has successfully defended its internet banking service from a cyber attack. Credit: PA

HSBC today said it had successfully defended its internet banking service from a cyber attack.

The bank said its personal banking website was affected by a "denial of service attack", which it has successfully defended itself against.

A denial of service attack happens when hackers attempt to prevent people from using a service by bombarding it with traffic.

Airbus boss: It's easy for companies to be open with HMRC

As a European investigation looms over Google's £130m deal with the Treasury, the president of Airbus UK, Paul Kahn told ITV News Business Editor Joel Hills that issues surrounding the tax affairs of multinationals is a matter of concern.

He said it was easy for businesses to be "straightforward and open" but when pressed on companies that are not, he said: "I couldn't possibly comment on that."

It's very easy to play in a very straightforward and open manner with governments including in the UK with HMRC.

– Airbus UK President, Paul Kahn

Chancellor George Osborne visited the Airbus factory in Bristol on Thursday, as he announced the sale of the government's final stake in Lloyds Banking Group was being postponed because of the current turbulence in global financial markets.

Watch Joel Hills' report:

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