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A senior police officer has told the Hillsborough inquests how it was 20 minutes after the game was stopped before police headquarters realised they were dealing with fatalities.
The special court in Cheshire heard that staff in the control room in Sheffield initially thought there had been a fight at the football ground.
The man in charge of the room said today that he and his staff were working blind.
Andy Bonner reports.
The Hillsborough inquests have heard that a control room operator held off sending a fleet of ambulances to the ground because the service had officers there assessing the situation.
The jury was shown a log of a police radio request to the South Yorkshire Metropolitan Ambulance Service at 3.08pm for all available ambulances to be sent.
Yesterday, Paul Eason, who was described as being the "eyes and ears" of the ambulance control room at the stadium, agreed that his assessment of what was happening was flawed and that valuable minutes were lost.
Mark George QC, representing 22 of the bereaved families, said today: "Unfortunately on this day, the eyes were blurred and the ears were blocked."
The retired station officer agreed that some people carried up the pitch on their backs probably died in that time and that lives probably would have been saved if a sterile treatment area had been set up on the pitch near the pens.
A senior ambulance man, tasked with assessing the unfolding tragedy at Hillsborough, has told a court he made a mistake and lost valuable minutes. The fresh inquests into the deaths of 96 Liverpool fans has heard that Paul Eason did not find out what was happening, and now thinks his original assessment was flawed. The station officer said he thought there had been a crowd disturbance and helped a man for a suspected broken leg minutes before the match was stopped.
Andy Bonner reports:
The Football Association's former head of external affairs today told the fresh inquests into the Hillsborough disaster that when he first saw fans climbing over the perimeter fence he thought it was crowd misconduct.
Glen Kirton said he and former FA boss Graham Kelly were told by the police match commander David Duckenfield that fans had broken into the stadium. It wasn't until later that he learned the police had actually opened the gates to allow the fans in.
A retired senior South Yorkshire police officer has told a court that he didn't fail in his duties on the day of the Hillsborough disaster. Speaking on his third day of evidence at the fresh inquests into the 1989 tragedy, Roger Greenwood refuted that he was "incompetent on a grand scale."
The former superintendent said he wishes there was more the police could have done. Andy Bonner reports from the special court in Cheshire.
The man who called off the match as the Hillsborough disaster developed broke down today as he told the fresh inquests that he knew it wasn't a pitch invasion. The jury at the special court in Cheshire has been shown footage of Superintendent Roger Greenwood at the Sheffield Wednesday ground in April 1989. The retired officer said the situation after the match stopped was "utter chaos."
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