A hospital in West Yorkshire has been ordered to make urgent improvements after patients were left in an unsuitable ward without proper facilities for days on end.
Thirty patients at Pinderfields Hospital, in Wakefield were kept for more than 24 hours in what was meant to be a just a day ward. They had to wash from disposable cardboard bowls, eat sandwiches or microwave meals and keep their belongings on the floor.
The official health watchdog the Care Quality Commission, says the failings were completely unaceptable. Mid Yorkshire Hospitals Trust, which runs Pinderfields has apologised and said it has made significant improvements.
Stephen Eames, interim chief executive of the Mid Yorkshire Hospitals NHS Trust, said: “I would like to apologise unreservedly to the patients and families of those whose care hasclearly not been good enough."
“We are taking this issue very seriously and we put an action plan in place as soon as we became aware of the concerns to ensure care is safe and to a high standard. I can report those responsible for the poor standards of care have been held to account and we have put new leadership in place."
The Care Quality Commission has issued a formal warning to Mid Yorkshire Hospitals NHS Trust saying it must do more to improve standards of care or face further action. The warning follows an inspection at the trust’s Dewsbury and District Hospital, Halifax Road in Dewsbury earlier this month.
Inspectors visited to check on what progress had been made in relation to concerns about the hospital’s maternity services at the time of an earlier inspection, and to follow up on information received in relation to care of older people and discharge planning.