North Yorkshire Trading Standards is investigating complaints about Yorkshire's Magical Winterland in Harrogate.
The company went into voluntary liquidation and has been closed down.
Thousands of families in our region who paid to give their children a magical Christmas experience could be left out of pocket after the firm running the controversial attraction announced it was going bust.
Yorkshire's Magical Winterland in Harrogate closed after just four days last week amid a volley of complaints from families who described it as a shambles and a disappointment.
Many have demanded their money back, but tonight the firm is preparing to go into liquidation and Calendar can reveal between three and 4,000 customers who've paid in advance for tickets now face uncertainty over whether they'll get a refund. Jon Hill reports.
The company who are placing the failed Magical Winterland in Harrogate into voluntary liquidation say that there may not be enough money left to refund all of the suspected 4,000 families who have been left out of pocket:
We are currently reviewing the Company records with a view to determining its financial position, upon which the relevant creditors will be notified of a creditors meeting.
Our primary objective is to ensure that anybody affected by the situation is contacted to establish if there is any possibility of a return to them as creditors.
At this stage it is impossible to determine whether there will be sufficient funds to repay creditors.
We are working with credit and debit card companies to determine whether those who have paid via this route can claim a refund on their purchase.
ITV Calendar understands around 4,000 people face uncertainty over whether or not they will receive refunds from the now cancelled Magical Winterland.
The criticised children's attraction in Harrogate, which promised a magical winter experience will go into liquidation leaving customers who had booked tickets uncertain as to whether they will get their money back.
Yorkshire's Magical Winterland drew hundreds of complaints after parents felt let down by the attraction, which closed after being open for only four days.
Now the company behind it are expected to enter liquidation. Liquidators are expected to say later today whether any customers will be refunded.
Creditors are advised to contact Walsh Taylor Business & Corporate Recovery on email@example.com
A winter tourist attraction in North Yorkshire, which sparked critisism from the parents of children who attended the event, has been cancelled.
Visitors to the Winterland, hosted on the site of the Great Yorkshire Show, have described it as "disappointing" and "a waste of time".
"It is with great regret that we have decided to close Yorkshire’s Magical Winterland at the Yorkshire Event Centre in Harrogate permanently from tonight. We worked very hard to create a family event and have received some positive feedback but also some adverse publicity. We plan to refund anyone who bought tickets in advance and can be contacted at firstname.lastname@example.org"
We asked you to send us your best snaps in your jumpers as Save the Children as for donations to help vulnerable youngstersRead the full story ›
Police are appealing for witnesses after a heartless scrooge stole Christmas presents from under a family tree.
The incident happened at some time between 230pm and 11pm on Thursday 11 December when a burglar or burglars broke into the house on Keighley Road, Halifax.
Once inside the property the thief or thieves stole Christmas presents including a bike, scooter, RC model airplane, DVDs and a Nerf Gun.
Detective Inspector Gary Stephenson of Calderdale CID, said:
This is a heartless crime, just before Christmas and these presents were for young children. Their parents will find it very difficult to replace them.
The incident happened on a busy road close to the Morrison's supermarket and I would appeal to anyone who saw anything suspicious to get in contact.
Likewise I am appealing directly to the person or persons involved in this crime to search their conscience - the presents they took are for young children for Christmas Day. Or if you are offered any of the items for sale in a deal that sounds 'too good to be true' then please get in contact.
Parents have been left outraged after Yorkshire's Magical Winterland in Harrogate turned out to be much less than they expected.Read the full story ›
People and pets are getting into the festive spirit across the Calendar region. Here's a selection of the photos you've been sending in.Read the full story ›
Some of the region's troops, who will be spending Christmas overseas, have sent special messages for their families.