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Bullying report: 'makes for very sad reading'

A trade union says that a report into bullying at Hull and East Yorkshire Hospitals NHS Trust 'makes for very sad reading' but is concerned there could be many more who were too scared to speak out.

The report makes for very sad reading and shows how widespread bullying is across the Trust. What’s noticeable in this is that it covers all staff at all levels across the Trust and is indicative of a culture that was promoted from the top down. Many people have suffered and in some cases left work because they could not cope with the bullying they were receiving at work. To be honest the report just confirms a problem that we have been trying to resolve for the last two years but when the bullying comes from the top it’s difficult to stop.

It’s behaviour that is unacceptable in the workplace, and always will be, and those in high places within the Trust that allowed this to happen should feel ashamed.

– UNISON Regional Officer Ray Gray

UNISON also welcomed the arrival of Chris Long at the Trust and is happy to work with him to put things right.

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Health Trust promises to eliminate bullying

Hull Royal Infirmary Credit: ITV News Calendar

The head of a health trust has promised to drive out bullying in hospitals.

The new Chief Executive at Hull and East Yorkshire Hospitals NHS Trust says reports of bullying will be acted upon. It follows findings in a national NHS Staff Survery and a report from the Care Quality Commission in February.

The Trust has worked with independent advisory service ACAS (Advisory Conciliation and Arbitration Service) to review the extent of bullying in the organisation and surveyed over 400 staff internally.

The ACAS survey found;

  • Staff were shouted or sworn at – often in front of other staff (and/or patients).
  • Others reported having small items such as pens thrown at them or other staff holding up a hand towards them or even putting it in their face to stop them speaking. Some said they had been given derogatory names and called things such as incompetent, under performing, useless, thick, dopey, paranoid and ridiculous.
  • There was a very strong feeling that one of the biggest issues is that “cliques” exist throughout the Trust, resulting in “in groups and out groups” within teams – with in group members being given preferential treatment and out group members being victimised.

The Trust will now work with trade unions to address the issues highlighted. An anti-bullying group is being set up, chaired by Chief Executive Chris Long.

I have a very clear message to our workforce: bullying, intimidation, harassment and other such behaviours will simply not be tolerated.

Being the victim of such behaviours can be devastating for the individual, but clearly this has a knock on effect for our patients too, as it’s well known that staff who feel engaged and motivated and happy in their work deliver better care overall.

The ACAS report makes uncomfortable reading at times, but I am very much focused on making the issues it raises a thing of the past. Together with our staff side representatives, we will be working to ensure our staff feel safe at work and that everyone understands the behaviours we expect of them. Furthermore, if anyone who works for us experiences any negative behaviours going forward, we want them to know exactly how to report them and have confidence that action will be taken to address their issues.

I would like to stress however, that the vast majority of our staff come to work and do an excellent job without experiencing any of these issues. That’s not to say we don’t accept the criticisms we have received recently but it is important that we consider them in the context of all the good work our staff do in providing care to our patients.

– Chris Long, Chief Executive at Hull and East Yorkshire Hospitals NHS Trust

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Hospital parking improvements underway

Hull Royal Infirmary Credit: ITV Yorkshire

Work to install new security measures and improve signage in the car park of East Yorkshire’s busiest hospital has started.

Hull and East Yorkshire Hospitals NHS Trust has begun installing new CCTV cameras at its Argyle Street car park, opposite Hull Royal Infirmary, along with a number of entry and exit barriers.

The new security measures will complement a new, fairer ‘pay on foot’ charging system which is also being introduced, and both are expected to be operational by early December.

Once installed, new pay stations will require visitors to pay for their parking when they exit the car park, meaning those using the facility will pay according to the time they have used.

No prosecution over Alder body mix-up

Christopher Alder

A police investigation into the discovery of former paratrooper Christopher Alder's body in a mortuary in Hull and the later exhumation of Grace Kamara from his grave has concluded that there will be no proscutions over the mix-up.

The South Yorkshire Police investigation team presented a detailed and extensive investigation report to the Crown Prosecution Service to seek formal advice relating to a number of mortuary staff to establish if they had committed criminal offences relative to the circumstances of the case.

After careful consideration of all the circumstances and the evidence available, the Crown Prosecution Service have concluded that there is no realistic prospect of a conviction for either misconduct in a public office, or the prevention of the lawful burial of a body.

Mr Alder died while in custody at Hull's Queens Gardens Police Station. His body was discovered at the morgue at Hull Royal Infirmary in 2011 - more than a decade after his family thought they had buried him.

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Investigation underway at Hull Royal Infirmary

An investigation is underway at Hull Royal Infirmary, where Lucy Holmes was told she had bruised her leg after falling. It was badly broken.

“For patient confidentiality reasons, we are unable to comment on the specific details of Miss Holmes’ treatment. We understand the family is in contact with our Patient Advice and Liaison Team and we will be happy to discuss their concerns and respond to them directly in due course.”

– Hull and East Yorkshire Hospitals NHS Trust spokesman
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