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Listen to woman's 999 call complaining about being thrown out of McDonald's

West Yorkshire Police have released the audio from a 999 call from a woman who was angry about being refused entry to McDonald's. The force wants to highlight the importance of only using 999 for emergency situations.

As an emergency service we handle around 1,000 calls a day to the 999 emergency number and our operatives have to deal with each one accordingly and on the basis that it is a genuine emergency.

Our call handlers devote the appropriate time needed to deal with each call dependant on the complexity of the issue, as our staff have to clarify the situation – if someone is blocking our lines with non-emergency matters, or worse still non-Police matters, they are potentially slowing down our response time to genuine emergencies.

Happily, our average response time for a 999 call is a matter of seconds, and yesterday for example was 5 seconds, with 97% of calls to the 999 service answered within 10 seconds, but we need the public's help in getting the best out of the service.

I cannot stress enough that the 999 number is for emergency use only – where there is likely to be danger to life, use or immediate threat of violence, serious injury to a person and/or serious damage to property.

It is definitely not for reporting a commercial premises refusing someone entry.

– West Yorkshire Police

Boy, 12, 'dragged into alleyway' by stranger

Police are appealing for information after a 12-year-old boy was dragged into an alleyway by a man in Huddersfield.

The incident happened in the Sheepridge area of the town on Sunday.

The boy was walking down Ashbrown Road when he was approached by a man who pulled him into an alleyway which leads onto Central Avenue. The man let him go after the boy screamed.

The man is described as Asian, around 30-years-old, 5ft 6ins tall, with brown hair and a fringe. He was wearing a dark blue coat, black trousers and a scarf which was covering half of his face.

While we understand that this incident may cause some concern in the wider community, we would stress that this appears to be an isolated incident and the motives behind this man's actions are unclear. We would urge anyone who has witnessed any part of this incident or with any other information which could help our ongoing enquiries to please call Kirklees CID via 101. Similarly, we would urge this man to come forward to help us establish what has taken place.

– Detective Sergeant Adrian Belle



Taxi driver witness sought after Leeds rape

Police investigating the rape of a woman in Leeds are appealing to trace a taxi driver as a potential witness.

The 27-year-old victim was attacked occurred overnight between Friday, January 29, and Saturday, January 30, at the Ascot Grange Hotel, in Otley Road, Headingley.

A 23-year-old man has been arrested on suspicion of rape and is currently on police bail pending further enquiries.

Detectives are trying to trace the driver of a taxi that picked the victim and suspect up in the Lower Briggate area of Leeds city centre.

The vehicle is believed to be a Skoda Octavia or similar sized saloon car with a black bonnet.

The vehicle arrived outside the hotel at 11.13pm. The man entered the hotel and left a short time later. He ran across the road to the BP garage opposite before returning to pay the driver and go into the hotel with the woman.

The taxi, which was filmed on CCTV, leaves the hotel car park at 11.32pm, having waited there for 19 minutes.

We are currently working with the council's taxi licensing department to identify the vehicle and trace the driver but we also want to appeal directly for them to come forward if they recognise from the circumstances that they were the driver involved.

We would ask them to contact us urgently as we believe they may have important information that could assist the investigation.

– Acting Detective Inspector Mark Atkinson, of Leeds District CID
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