As Anglian Water prepares to end its hosepipe ban at midnight for customers in Lincolnshire, Karl McCartney MP shares his views.
I also share my constituents’ disappointment and dismay that they have not received a rebate from Anglian Water for being prevented from using their hosepipes, especially if they have a water meter and so pay for the water they use. They pay for a utility service, but that service has sadly been lacking from Anglia Water . Once again, it seems, profit is being put ahead of treating customers fairly.
I am very pleased that the hosepipe ban will now end, but water companies must do more to ensure that they discharge their responsibilities to their customers more effectively in future.