East Coast rail firm boosts profits

The company behind the East Coast railway line, which runs services from London to Yorkshire, the North East and Scotland, has reported increased profits and an improvement in passenger satisfaction.

Directly Operated Railways (DOR), which was temporarily re-nationalised by the Government two years ago and took over the running of the East Coast line from National Express, said its operating profit increased by 7% in the year to March to £7.1 million.

Turnover for the year amounted to £665.8 million leaving a profit before tax and service payments of £195.7m, an increase of £13m. Passenger journeys increased by 2.1%, while customer satisfaction rose by 2%, and the latest punctuality figures were its best since records began in 1999.