A spokesperson for Rotherham Borough Council said the authority was fully aware of the concerns being expressed by residents at Melton Court and their relatives following the decision by the Care Quality Commission and was doing all it could to help and minimise the disruption to their lives.
She said seven social workers, three district nurses and voluntary organisations had been at the home working together with senior representatives from the authority, assisting with the move and addressing the concerns of the residents and their relatives.
"We appreciate this is an extremely difficult time for a group of elderly people who have lived at one particular residential home for a long period and our priority throughout this process will be their well-being. Once we were informed of the CQC's decision to deregister the privately-run home, we and our NHS partners then had no option but to put our Home Closure Protocol into place. We are working very closely with all our partners and the staff at the home and committing all our resources to transfer the 21 residents as quickly as possible over the next ten days.
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