Voters in last year's elections for police and crime commissioners 'lacked information', a report by electoral staff found today.
Electoral administrators said they were faced with high volumes of enquiries and complaints from members of the public about the elections held last November.
Information was not readily accessible and was not well co-ordinated at a national level, the Association of Electoral Administrators found.
But a Home Office spokeswoman said: "More than five million people turned out to vote for the first ever election of police and crime commissioners, giving them an infinitely bigger mandate than the unelected and invisible police authorities they replaced.
"That number will only grow in the future as people see the real impact PCCs are already making in their areas, delivering on public priorities in tackling crime."