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Npower confirms 2,400 job losses

Disappointing results

The energy company npower has confirmed it is to axe 2,400 jobs as it starts a two-year recovery programme.

The company employs 1200 people in Leeds and over 500 people also work for the firm at a call centre in Hull. Npower has announced its 26 current sites are to be reduced to three regional hubs - but it is still not known if either of the Leeds and Hull sites will be affected.

In a statement npower says its two year recovery programme will make extensive cost savings to help turn around the significant losses made in 2015 and return the company to profitability.

The job losses would include "a mix of those who work directly and indirectly for npower."

Npower takes its responsibilities to its employees seriously and will consult fully with affected employees and with unions over its proposals for the future of the business.

– Npower spokesperson

Npower results continue the trend seen earlier in 2015, but they are nonetheless extremely disappointing and we are starting a two year process to fix them. They show a business that tried to do too much, too soon while not focusing enough on the fundamentals in a constantly changing market. This led to over complicated processes and procedures resulting in unhappy customers, too many complaints and extra costs to put things right.

– Paul Coffey, CEO RWE npow

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