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Warning over 'copycat' passport renewal websites

Trading Standards officers in Leicestershire are warning holidaymakers looking to renew passports about so-called 'copycat' websites, which charge extra fees.

Trading Standards officers are warning holiday makers over 'copycat' websites Credit: PA

Officers have been contacted by people who've ended up paying £50 on top of the renewal fee, just to have the application form checked.

People can easily be fooled, these websites work by charging a fee for forwarding consumers' details onto the correct authority, or for processing the application by posting you the information for you to apply directly.

Consumers need to be aware that these sites usually state that they are not official ones and they are charging for something that is available free or cheaper elsewhere.

However, we are receiving regular complaints from residents, who feel they have been misled by these websites and some banks are refusing to refund their account holders, who have used the unofficial sites.

– David Bull, head of the council's Trading Standards Service

More trams to be introduced in Nottingham

There has been a surge in popularity in Nottingham's trams Credit: PA

More trams will be introduced at peak times in Nottingham from later this month.

Services into the city will run every seven to 10 minutes, with lines from the city centre to the railway station running every three to five minutes.

Operators say it is because of a surge in popularity in using trams.

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Leaky lock on Grand Union canal under repair

The Midlands is famous for its canals, which are still in use today. But their age means they are often in need of a little bit of TLC.

We have been to one stretch of the Grand Union canal where workers have been repairing a leaky lock.

Hatton Locks is a marvel of engineering which allows canal boats to go uphill - and downhill.

It stretches for two miles and in its day it transported sugar, tea and spices and became known as the Stairway to Heaven.

Mark Gough reports:

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Mother fights for disabled son's 'lifesaving' equipment

A mother from Birmingham says her disabled son can't leave the house because the NHS has refused to pay for the equipment he needs.

Fourteen-year-old Hamid Hussain from Erdington has Duchenne Muscular Dystrophy, and needs a machine to help him breathe.

Because he doesn't have a portable one he is effectively house bound.

Hamid's 19-year-old brother Ahmed, who has the same condition, did get funding for a 'cough-assist' machine, meaning he can enjoy more freedom, doing the things other teenagers do. The NHS says it does not 'routinely commission' the machines. Chris Halpin reports.

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