The family of a teenager killed four years ago in Greece have had the strongest signal yet that the Government is taking notice.
In a personal letter to the family of Matthew Cryer, Prime Minister David Cameron said he has asked for the Minister for Europe's help in moving the case forward.
Matthew's mother, Jo Froud, said:
" It was something I didn't expect to read in a letter from a politician...heartfelt sentiment and heartfelt feelings that said 'I am so sorry'. And I realised that he has looked at the case. "
Matthew was killed outside a nightclub in the resort of Laganas.
Witnesses told how two bouncers threw him down metal steps, punching him.
By the roadside, Matthew, just 17, was left to die.
What has especially touched this greiving mother is that, in his letter, David Cameron writes of his own experiences of losing someone.
The Prime Minister lost his child too - his son Ivan died 3 years ago.
No-one has ever been charged or even arrested in connection with Matthew's death.
The family know The British Government's power to intervene in the Greek judicial system is limited, even so, there is now optimism.