Dozens of homes on an estate in Staffordshire have had their mail deliveries suspended after a postman was injured in a fall.
Royal Mail says some public pathways to houses in Penkridge are unsafe and called the suspension a 'last resort'.
The suspension of services means residents have to go to the Royal Mail depot in Stafford for their post. That’s a round-trip of 14 miles.
Locals say it is a 'nightmare'.
Residents say part of the problem is that the faulty walkways are not adopted by the council.
So it appears to be up to home owners to make them safe.
But Becky Prince questions the fairness of this. She says: "I don't actually own my home. I rent it. So I don't see why I should."
Nick Owen who lives nearby says he hopes to seek a resolution with Royal Mail.
A Royal Mail spokesperson said:
The full report by Keith Wilkinson: