A 44 year-old-man has been jailed for life for the murder a mother of three.
Martin Stafford was found guilty of murdering Michelle Gunshon at Birmingham Crown Court following a two-week trial. He will serve a minimum of 33 years.
Ms Gunshon was 38 when she went missing from Birmingham in 2004. Her body has never been found. West Midlands Police say Stafford left Michelle Gunshon's family with a "chilling silence" when her remains were never discovered.
A spokesman for West Midlands Police said officers vowed to continue to investigate any new information as to where Ms Gunshon's body lies, in the hope it will bring closure for her family.
Ms Gunshon lived in London and came to Birmingham in December 2004, working as security staff at the National Exhibition Centre (NEC) and staying at the Dubliner pub in Digbeth.
Stafford was already staying at the Dubliner, where he worked doing odd jobs, when she arrived with two colleagues on December 3, police said.
Ms Gunshon is known to have worked as security at the Clothes Show event at the NEC on both December 3 and 4.
She returned to the pub later that evening and went to her room, where she spoke to her family on the telephone. She has not been seen or heard from since.