1. ITV Report

How long will the London Midland train crisis continue?

Up to 70 trains a day are having to be cancelled across the West Midlands Photo: ITV Central

Up to 70 trains a day are having to be cancelled across the West Midlands because of a sudden shortage of drivers.

The crisis has hit London Midland services after more than 30 drivers decided to leave the company.

That has left a serious and unexpected shortfall and problems could continue - on and off - until December.

Commercial Director for London Midland trains Richard Brooks apologised for the impact the cancellations are having on passengers.

Anyone delayed for more than 30 minutes because of these delays is eligible to claim compensation through London Midland here.

When asked by Central News why London Midland could not foresee that so many drivers would leave in such a short time Mr Brooks said it is something they have not experienced before:

"We have got plans in place to bring the service back to the level it should be. In the meantime we've also got some additional flexibility of working within our drivers team to minimise the risk of these kind of kind of cancellations on a day to day basis."

– Commercial Director for London Midland trains, Richard Brooks

Mr Brooks said the company believes the problems will be sorted from December 9 because the time table changes and drivers will be rosted differently.

"The time table changes on the 9th December what that means is we can do some work around how we roster drivers at that point in time, we can’t do that until the timetable changes.

"We have had some very constructive discussions with driver representatives and with the improved flexibility in the coming weeks this will reduce the risk of cancellations within those intervening weeks [until December 9]."

– Commercial Director for London Midland trains, Richard Brooks

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