A partially-blind woman has been denied patient transport to her hospital appointments after being told she is ‘too healthy’.
Pamela Midgely, from Birmingham, has an degenerative eye disease, arthritis, asthma, clinical depression and oesophagitis (inflammation of the gullet) that can cause ulcers.
But after a change in guidelines for non-emergency patient transport, Ms Midgely was told she is no longer eligible and will have to find her own way to attend her hospital appointments.
The 61-year-old said:
Ms Midgely has regular appointments at Heartlands, Solihull Hospital and the Birmingham Dental Hospital, near Selly Oak.
She said she will need to get two buses to her next appointment.
Paul Jennings, interim chief executive for NHS Birmingham and Solihull Clinical Commissioning Group said the eligibility criteria for non-emergency transport have changed following recent consultation.
He said Ms Midgely has the right to appeal the decision.