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Shoppers in Walsall have told ITV News Central it is 'dreadful' that BHS has gone into administration.
It means hundreds of jobs across the Midlands are at risk as there are at least 20 stores in our region.
Hundreds of jobs are at risk across the Midlands as BHS has confirmed it is going into administration.
It comes less than a month after the struggling retailer was granted a lifeline by creditors who agreed a plan to reduce the rent on some of its high street stores.
BHS owner, Dominic Chappell, insisted no one was to blame:
"No one is to blame. It was a combination of bad trading and not being able to raise enough money from the property portfolio.
"In the end, we just couldn't reach an agreement with Arcadia over pensions."
The beleaguered high street chain will file for administration today, threatening almost 11,000 jobs.
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BHS has gone into administration, the retailer has confirmed, with employees being told about the process later this morning.
ITV News Business Producer Joanna Partridge tweeted: