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Deaf woman given hearing after 39 years of silence

This video shows the emotional moment a woman profoundly deaf since birth hears for the very first time.

Joanne Milne was filmed by her mother the moment an audiology specialist at the Queen Elizabeth Hospital in Birmingham turned on her cochlear implants, changing her life forever.

The 39-year-old from Gateshead, whose world had been completely silent until that point, burst into tears when she heard the doctor reciting the days of the week. Her mother Ann said:

“I wanted to record the moment when her implants were switched on. It was just wonderful and I had tears running down my face. We all did.

“She has been deaf since birth and had never heard sounds before this.She knew the hospital in Birmingham was one of the best to have this operation which is why she chose to come here.”

University Hospitals Birmingham, which runs QEHB, is one of only 20 centres in the UK which carry out cochlear implants.

A&E department to be looked at in Northampton General Hospital

The A&E department is one of the areas to be improved at the Northampton General Hospital NHS Trust, according to a report out today by the Care Quality Commission.

The Chief Inspector of Hospitals for CQC, Professor Sir Mike Richards, said:

While some services were delivered effectively at the trust, the issues at the A&E department, poor management, staff training, and equipment maintenance must be improved.

The trust appeared to have hard working staff but there were concerns surrounding the lack of mandatory training being completed which could affect the way care is delivered. It is essential that staff are being adequately supported and developed in their roles.


CQC: 'Northampton General Hospital needs improvements'

Northampton General Hospital NHS Trust told to take action
Northampton General Hospital NHS Trust told to take action Credit: Ian Nicholson/PA Archive/Press Association Images

England's Chief Inspector of Hospitals has published his first report into the quality of care provided by the Northampton General Hospital NHS Trust.

The trust was inspected after changes introduced by the Quality Care Commission.

Despite some areas of good care, including caring and compassionate staff, others areas needed improving.

Northampton General Hospitals Trust was told it must take action in the following areas:

• Review and act on how children are treated in the A&E department, as dedicated staff and facilities were limited.

• Ensure medical equipment is adequately tested and maintained.

• Strengthen governance to ensure it functions consistently at all levels.

• Improve the service provided to patients who access the hospital as an emergency.

• Address the significant issue with bed availability at the trust due to delays in appropriate discharge.

• Improve compliance with both mandatory training and staff appraisals.

• Review how medication is dispensed to patients after they have been discharged from hospital.


Hunt: Mid Staffs 'a turning point like Chernobyl'

Jeremy Hunt has compared the Mid Staffs scandal to Chernobyl and the Bhopal gas disaster in an interview with ITV News Political Correspondent Libby Wiener.

The Health Secretary said the accidents - both of which killed thousands and left many more injured - were "turning points" for their industries.

He said he hoped Mid Staffs would mark a similar change in the NHS.

Asked if similar negligence extended across the system, Mr Hunt said front-line staff have warned that "Mid Staffs wasn't just something that happened in one hospital".

Read: NHS harm to patient threshold to be reviewed


RCM: Patient safety 'about the right numbers of staff'

NHS patients are best protected when wards have the right number of staff working, the Royal College of Midwives (RCM) has warned.

Cathy Warwick, chief executive of the Royal College of midwives, initially praised Jeremy Hunt's plans to make the NHS safer, but raised concerns over low staff numbers and lack of protection for whistleblowers.

I worry that I have heard this before from Governments without any real progress being made.

Safety is about having the right numbers of staff and high-performing teams working together to deliver the best care, and this is crucial if we are to deliver safe maternity care.

Safety also needs NHS staff being treated properly with trusts promoting open, honest and caring cultures if they are to get the best out of them; you can only have candour if staff feel their concerns will be listened to, they are treated with compassion and that they will be given the support they need.

– Cathy Warwick

Hunt: Mid-Staffs must be 'a turning point' in NHS culture

The Mid-Staffs scandal, in which appalling conditions lead to hundreds of patients dying prematurely, should be "a turning point" in NHS culture, Jeremy Hunt has said.

In a speech at the Virginia Mason Hospital in Seattle, the Health Secretary outlined plans to create a "more open, compassionate and transparent culture" in the health service.

It is my clear ambition that the NHS should become the safest healthcare system anywhere in the world.

I want the tragic events of Mid Staffs to become a turning point in the creation of a more open, compassionate and transparent culture within the NHS.

We now have a once-in-a-generation opportunity to save lives and prevent avoidable harm - which will empower staff and save money that can be reinvested in patient care.

Hospitals are already 'signing up to safety' as part of this new movement - and I hope all NHS organisations will soon join them.

– Jeremy Hunt

Read: Hunt announces review of NHS safety thresholds



Hunt announces review of NHS safety thresholds

The point at which hospitals have to tell a patient they have been harmed will be reviewed by the Government as part of an updated "duty of candour" for the NHS, the Health Secretary has announced.

Read: Scandal-hit Stafford Hospital trust is dissolved

Jeremy Hunt
Under the plans patients can check safety records on the "How Safe is my Hospital" section of the NHS website from June. Credit: PA

Read: Nursing cutbacks 'linked to rise in patient death rates'

Speaking at the Virginia Mason Hospital in Seattle, Jeremy Hunt outlined plans to revise the legal threshold at which hospitals have to inform patients and suggested those at the lower end of the scale would not be told.

The Government caused outrage last November when it said the duty of candour should mean patients and families are only told of harm if it results in death or severe disability.

However, in his speech, Mr Hunt outlined plans aimed at reducing the £1.3 billion the NHS annually spends on litigation and saving 6,000 lives over the next three years.

He said NHS organisations will be invited to "sign up to safety" and set out publicly their ambitious plans for reducing avoidable harm, such as medication errors, blood clots and bed sores.

Read: 'Profound tension' between money and care on NHS

Boy will get vital operation, cancelled after NHS cuts

Ben Baddeley, 9, will now get an operation to help him walk thanks to donations from local people Credit: ITV News Central

A nine-year-old boy with cerebral palsy WILL get a vital operation to help him walk - thanks to thousands of pounds donated by local people.

Ben Baddeley, from Newcastle-under-Lyme in Staffordshire, has his operation cancelled by Nottingham University Hospitals Trust due to funding cuts, but it can now go ahead next month after people donated cash to pay for the treatment.

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