– Councillor Alice Grice, Vice-Chair of Nottinghamshire County Council's Community Safety Committee
Elderly and disabled people are often targeted by doorstep criminals so these new rights will make it easier for them to get their money back if they have been a victim of a scam.
We deal with some heartbreaking cases where vulnerable local people have been left traumatised by a sales scam or shoddy workmanship carried out by cowboy trader.
It is good news that they will also be able to claim compensation for any distress caused.
Almost 950 people have complained to Trading Standards in Nottinghamshire about rogue traders, in the last year.
This figure comes after new rules have been implemented meaning people who have been mis-sold something now have 90 days to claim a refund or price reduction.
Many people complained because a sales person had mis-sold a product, or felt they had been pressured into making a purchase.