– Julie Hill, East Midlands Ambulance Service
Helping to deliver a baby over the phone is not easy, particularly when twins are involved, but if the caller can stay calm and listen to the instructions we give that makes our job much easier.
Mark did fantastically well and did everything I asked him to. He did well to remain as calm as he did; not only did the babies come early, they arrived in a very traumatic way.
A father that had to help his wife deliver their twins eight weeks early is grateful for the reassurance provided over the phone by the emergency medical dispatcher.
Mark Corns, with instructions from Julie Hill over the phone, had to provide CPR to Katie, who was delivered first, and then rip the amniotic sac off Emelia’s head once she arrived.
Julie instructed Mark how to do this, and also help the baby take her first breaths.
– Mark Corns
Julie's guidance and the help she was giving over the phone were absolutely vital. I had done some first aid training with work and strangely enough it had included paediatric CPR but I still needed that reassurance I was doing the right thing.
A family from Loughborough have said thank you to ambulance service staff after their twin girls were delivered 8 weeks early, at home.
Father, Mark Corns, called for an ambulance when his wife, Jenny, went into labour after just 32 weeks.
In the end, Mark had to deliver twins Emelia and Katie himself, with help over the phone from emergency medical dispatcher, Julie Hill.
With such a complicated birth, the instructions given were vital, and helped save the lives of the mother and babies.