- 2 updates
Lloyds Bank have said customers who wrongly received extra cash at a cashpoint in Mansfield Woodhouse yesterday, will not be made to give the money back.
A spokesperson for the bank said today that an investigation into what went wrong was ongoing:
"It is unclear how much money is involved but we are aware that incorrect amounts were being dispensed. Customers will not have these taken from their accounts, Lloyds will foot the bill."
The cashpoint remains out of service.
Customers at a Lloyds Bank branch got an unexpected windfall when a cashpoint started giving out free money.
The hole-in-the-wall in in Mansfield Woodhouse, Nottinghamshire, developed a fault yesterday morning that resulted in it spewing out incorrect amounts of cash on demand.
Eye witnesses say that as word got round, up to 60 people were queuing to use the machine.
A customer reported the problem at lunchtime and Lloyds Bank finally closed down the cash point around 3.20pm in the afternoon.