Northampton General Hospital NHS Trust told to improve

England's Chief Inspector of Hospitals outlines improvements to be made in report.

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A&E department to be looked at in Northampton General Hospital

The A&E department is one of the areas to be improved at the Northampton General Hospital NHS Trust, according to a report out today by the Care Quality Commission.

The Chief Inspector of Hospitals for CQC, Professor Sir Mike Richards, said:

While some services were delivered effectively at the trust, the issues at the A&E department, poor management, staff training, and equipment maintenance must be improved.

The trust appeared to have hard working staff but there were concerns surrounding the lack of mandatory training being completed which could affect the way care is delivered. It is essential that staff are being adequately supported and developed in their roles.

CQC: 'Northampton General Hospital needs improvements'

Northampton General Hospital NHS Trust told to take action Credit: Ian Nicholson/PA Archive/Press Association Images

England's Chief Inspector of Hospitals has published his first report into the quality of care provided by the Northampton General Hospital NHS Trust.

The trust was inspected after changes introduced by the Quality Care Commission.

Despite some areas of good care, including caring and compassionate staff, others areas needed improving.

Northampton General Hospitals Trust was told it must take action in the following areas:

• Review and act on how children are treated in the A&E department, as dedicated staff and facilities were limited.

• Ensure medical equipment is adequately tested and maintained.

• Strengthen governance to ensure it functions consistently at all levels.

• Improve the service provided to patients who access the hospital as an emergency.

• Address the significant issue with bed availability at the trust due to delays in appropriate discharge.

• Improve compliance with both mandatory training and staff appraisals.

• Review how medication is dispensed to patients after they have been discharged from hospital.


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