- 3 updates
The government has insisted more staff have been taken on to try to tackle the backlog in applications for passports.
Coventry MP, Geoffrey Robinson, claimed delays at the passport office ran to half a million applications.
The Vernon family, from Coundon in Coventry, had to cancel a holiday to Ibiza as their applications were not processed in time. They say it has cost them time and money.
As hundreds of British holidaymakers plan their summer getaways, many could have their summer holidays ruined due to lengthy delays caused by a backlog in applications at the Passport Office, according to reports.
Coventry MP, Geoffrey Robinson has already written to the Home Secretary, Theresa May, expressing his concerns for Coventry residents.
As more Labour MPs continue to round on the Government over the subject, MP for Leicester South Jonathan Ashworth has weighed in on the argument.
He used Twitter to vent his frustration for constituents, saying ministers needed to "get a grip" on the situation:
Shadow Chancellor, MP Ed Balls, responded:
MP for Coventry North West, Geoffrey Robinson has written to the Home Secretary, Theresa May, demanding to know why there are delays issuing passports to Coventry residents.
Mr Robinson has received an alarming number of complaints from residents, with some saying they only received their passports in time to catch a flight.
As a result, he expressed concerns that the Passport Office does not have the resources to quickly deal with the backlog and wants to find out if budget cuts are making it tough to operate at a busy time of year.
In the open letter, he wrote:
"Over the past week I have received a number of phone calls and emails from desperate constituents worried about losing their family holidays as their passports had not arrived, in some cases the passports only arrived at the 11th hour...
...People work hard all year to save up for what should be a well-earned break, but for too many local families, getting a passport seems to be turning into a stressful experience....
...I’m determined to get to the bottom of these hold-ups. I’m concerned that more resources are needed after the Government cut 6,500 jobs from the Border Agency and hundreds from the Passport Office."