Chaos at Birmingham's Pakistani High Commission

ITV News has been told there are growing problems at the Pakistani High Commission in Birmingham, as people wait in long queues to apply for ID cards to travel back to Pakistan.

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MP calls for help at chaotic commission

Hundreds of people queueing at the Pakistani High Commission in Birmingham need visas or identity cards to visit Pakistan. Birmingham is the only place between London and Manchester to get them. Some are waiting all day outside and leaving with nothing.

With one hundred and sixty eight rupees to the pound, local MP Shabana Mahmood says the government there has every reason to make life easier for British Pakistanis wanting to visit.

Nobody from the Pakistan High Commission in Birmingham was available to comment about the queues.

Tempers frayed as people queue for hours for travel documents

Tempers often boil over at the Pakistani High Commision in Birmingham, where hundreds of thousands queue for travel documents each year. For hours they wait and often go home empty handed.

People waiting for the documents say the queues amount to a health and safety risk.

ITV News has been asking the Consulate for an interview since yesterday. Officials at the Birmingham Pakistani High Commission told us today, to come back tomorrow.

Concerns over queues at Birmingham's Pakistani Commission

Hundreds of people say they have been queuing since the early hours of the morning outside the Pakistani High Commission in Birmingham to get paperwork for travel, but they are being turned away.

This mobile phone footage was taken by one of our viewers waiting for essential travel documents.

Our cameras were there this morning, where dozens were angry that only 50 appointments are made each day through a raffle ticket system. Ladywood MP Shabana Mahmood says that system has real problems.

No spokesperson was available for comment from the High Commission.

Crowds of people wait outside Birmingham's Pakistani High Commission

People waiting outside the Pakistani High Commission in Birmingham Credit: ITV News Central

ITV News has been told there are growing problems at the Pakistani High Commission in Birmingham, as people wait in long queues to apply for ID cards to travel back to Pakistan.

The office opens at 10am, and the first 50 people in the queue are given raffle tickets for an appointment, while the rest - who have waited for hours - are simply turned away.

ITV will be investigating the cause of the delay today.

This morning, a queue of more than 100 people was already snaking outside the building by 8.30am. People start to line up in the early hours of the morning in the hope of being able to secure an ID card.

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