A charity says it's concerned about plans by Cambridgeshire Police to speak to victims of crime through video and phone calls rather than face to face.
The cost-saving measure has been welcomed by the county's police and crime commissioner and the police federation.
But Age UK say that many older people won't be up to speed with the technology.
Click below to hear from Gloria Cuyler from Age UK
"I think for the majority of people it'll be a very new thing that they're not accustomed to and it could be another way of older people feeling disadvantaged and not able to communicate."
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