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Video: Extra pressure on ambulance crews working through the heatwave

by Emma Burrows

Ambulance services in the Midlands have seen a big increase in the number of calls because of the recent heatwave. Last month, West Midlands Ambulance Service dealt with more than 71 thousand.

On one day, they took more calls than on New Year's Eve. Yesterday, as temperatures reached 32 degrees, ITV News Central was with one crew as they responded to emergencies brought about by the hot weather.

ITV News Central would like to pass on thoughts and best wishes to Neil who underwent surgery on his hand yesterday and who gave us permission to film his treatment with the ambulance service.

Man warned over wasting police time

A man's been warned by police after calling 999 to complain that a prostitute had lied about her looks.

West Midlands Police said they were contacted by a man wishing to report a woman for breaching the Sale of Goods Act.

An officer in the Solihull contact centre advised the caller that no offences had been committed by the woman and that soliciting for sex was in fact illegal."

– West Midlands Police

Police say they have been able to identify the man and have sent hin a letter warning him about his actions.

"Wasting police time is a serious offence and carries a maximum sentence of six months imprisonment."

– West Midlands Police

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Five 999 calls made every 60 seconds on NYE

West Midlands Ambulance Service received five 999 calls every 60 seconds Credit: ITV Central

West Midlands Ambulance Service had a very busy New Year's Eve taking on average five 999 calls every 60 seconds.

The number steadily increased towards midnight. Between 8pm and midnight, the service received 638 calls - a 15% increase compared to the same period last year.

In the first five hours of 2013, the service received 1291 calls - a 9% increase compared to a year ago.

Anthony Marsh, Chief Executive, said: "It comes as no surprise to us that NYE has been the busiest night of the year for the Ambulance Service. It is a year in the planning for which as many staff as possible work through the night to ensure patient’s get help when they need it the most."

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