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Anger as 94-year-old waits 3hrs for ambulance

by Peter Bearne

A 94-year-old woman from Nottinghamshire, who had to lie injured on the pavement for more than three hours waiting for an ambulance, says the experience was "dreadful".

Janet Rogers suffered severe cuts and bruises after falling from her mobility scooter. East Midlands Ambulance Service has apologised.

Read: Ambulance service investigating 3hr 30min pensioner wait

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Ambulance service investigating 3hr 30min pensioner wait

The East Midlands Ambulance service has been responding to anger over an almost four hour wait for a pensioner who fell from her scooter.

They say an investigation is now underway into why the delay happened.

Read: Anger as 94-year-old waits 3hrs 30mins for ambulance

The service we provided to Janet clearly fell short of the high standard our patients should expect. We are very sorry that she had to wait so long for help.

We are now investigating the circumstances to understand why the delay happened and as soon as we know the reasons, we will contact her direct with our findings."

– East Midlands Ambulance Service

Anger as 94-year-old waits 3hrs 30mins for ambulance

Mrs Janet Rogers has been left badly bruised and shaken after her accident Credit: ITV News Central

The family of a 94-year-old woman left bloody and bruised in the gutter for three and half hours say they feel let down with the ambulance service.

Janet Rogers came off her scooter on a sloping pavement in Farndon near Newark, falling heavily and injuring her head, arms and legs.

An ambulance was called and the operator told those helping not to move her, and advised to not let Mrs Rogers even have drink of water.

After waiting in the street in hot sunshine for three and a half hours, paramedics finally arrived.

East Midlands Ambulance Service has apologised, and says it's investigating.

Ambulance service expects World Cup calls increase

East Midlands Ambulance Service says it is expecting an increase in emergency calls over the weekend as the weather is sunny and as England play their first World Cup match.

The East Midlands Ambulance Service says it is expecting more calls this weekend Credit: Rui Vieira/PA Wire/Press Association Images

It says it expects calls to increase by up 15%. The service is encouraging people to ring 999 only if someone's life is immediately at risk. It says other medical problems can be dealt with by GPs or via the NHS 111 phone service.

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Latest pictures from scene of school chemical spill

Firefighters in special decontamination suits on the scene in Northampton today Credit: ITV News Central

These are the latest pictures from a suspected chemical spill at a school in Northampton this morning. Emergency services were called to Greenfields School and Sports college in Goldings at around 9:30am.

Emergency services evacuated the building after reports of chlorine gas escaping from a swimming pool Credit: ITV News Central

It's thought two chemicals mixed in the plant room of the school's swimming pool and produced chlorine gas.

Around a hundred and fifty people were told to evacuate as a precaution - two adults were taken to hospital for treatment.

People living nearby were advised to keep their doors and windows closed Credit: ITV News Central

Read: School evacuated & 2 in hospital after chemical leak

School evacuated & 2 in hospital after chemical leak

Two people are in hospital after a school was evacuated in a suspected chemical leak in Northampton.

Emergency crews were called to Greenfields School and Sports College in Goldings earlier today.

Northamptonshire Police are on the scene helping deal with traffic and supporting the fire and ambulance service.

People living nearby have been asked to keep their windows and doors closed.

Two adults are being treated at Northampton General Hospital with mild breathing difficulties.

Read: Suspected chemical spill at school in Northampton

Suspected chemical spill at school in Northampton

Crews were called to the Greenfields School and Sports College in Goldings, Northampton Credit: ITV News Central

Emergency services are dealing with a suspected chemical spill at a school for disabled children in Northampton.

Crews were called to Greenfields School and Sports College in Goldings earlier today.

The fire service is dealing with the incident which is thought to have happened around the school's swimming pool.

There are no reports of injuries and the school has been closed for the day.

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