Fraud investigators have reported a surge in reports from residents in the West Midlands who have been stung by a "Courier Scam" which sees tricksters talking vulnerable people into handing over bank cards and PIN numbers.
The scam involves callers posing as police officers and panicking targets into believing their bank account has been hacked and that they need to seize the cards and security details, including PIN numbers, to stop further fraudulent transactions.
Phillip Froggatt tells ITV News Central how Derby City Council's "Stay Warm and Healthy" campaign helped his mother Margaret. Housing officers found she had no heating or hot water at her home. The team have since put an emergency heating system in place, as well as ordering a new boiler.
Following on from the launch of the 'Stay Warm and Healthy in Derby' project, where Derby City Council are working in unison with AgeUK and the NHS, Gedling Borough Council in Nottingham has come forward with a similar scheme of its own.
A free oil-filled radiator service is being offered there to people most in need.
Part of Nottingham City Council's 'Keep Warm this Winter' campaign, the scheme aims to help elderly people, along with the disabled, those with long-term health issues and low-income families.
Last winter there were 31,000 deaths in the UK linked to cold weather. With the cold snap approaching, Derby's 'Stay Warm and Healthy' campaign, looks to raise people's awareness of vulnerable friends, relatives and neighbours.
Here's a few tips on how to keep warm and stay safe through the winter weeks and months. Experts say the elderly, in-particular, are far less likely to need hospital admissions if they get the right support.
Keeping your home warm and looking after yourself:
Draw your curtains at dusk and keep your doors closed to block out draughts.
Keep windows and internal doors closed to keep heat inside.
Have your heating system serviced and your chimney swept.
Food is a vital source of energy; eat well to keep your body warm.
Layer your clothing, rather than one thick item.
Heat is lost through the head and neck, so wear a hat and scarf even indoors.
Use a hot-water bottle or electric blanket to keep warm whilst sleeping.
Stock up on cold and flu medicines.
Find out if you are eligible for the flu jab.
For more information on how to stay safe through winter, visit the AgeUK or NHS websites.