AA and RAC patrol teams have always been trained in basic mechanics - from engine failure to fixing a punctured tyre.
But Nick, who has been working as an AA patrol man for over 20 years, says the job is now completely different:
He told ITV News Central that he feels more like a "computer wizz kid" than a traditional mechanic:
For Nick, it seems that technology has dramatically altered the role of the recovery man.
But what will the future look like for road recovery services?
The roadside recovery vehicle is a welcome sight to anyone with car trouble but the vans haven't always been there to assist break downs.Read the full story ›
ITV News Central takes a look at its beginnings over 100 years ago and considers the future of such a vital service.Read the full story ›
West Midlands Fire Service currently employs 1,322 full-time firefighters, who work from 38 fire stations serving a population of 2.7 million people.
But in recent years, they've had to make some tough decisions over the way the service is run, after what they say have been "extremely challenging cuts".
A report to the fire authority in April this year, highlighted that £21m in grants has been lost to WMFS since 2011.
So how can they move forward when faced with such a tight budget:
ITV News Central has been taking a look at how the service began and how it's continuing to adapt today with less money in the budget.Read the full story ›
Emergency services in the Midlands have appeared to embrace social media as a way of communicating and sharing advice.Read the full story ›
The role of a fire fighter is as vital today, as it was 100 years ago but the type of incidents they are now responding to have changed.Read the full story ›
Today's ambulances are the height of sophistication, allowing paramedics to provide everything from bandages to defibrillators.Read the full story ›
How do the small trucks used to transport patients in the 1950's by the ambulance service compare to modern day vehicles?Read the full story ›
Henry Davies, 4-years-old, saved his mum's life by dialling 999 after she collapsed at their family home.Read the full story ›