There are unscrupulous tour operators that deliberately target the Muslim community claiming to specialise in organising Hajj packages.
These air tour operators do not have a licence and are breaking the law and not providing legal protection for travellers. Consumers need to be aware, and make sure they ask for the ATOL number when making enquiries about a Hajj pilgrimage trip.
Thankfully, a number of traders have been prosecuted in recent years for falsely claiming to have an ATOL, but people still need to be savvy and careful about the choice of tour operator they choose.
– Councillor Barbara Dring, Chair of the Licensing and Public Protection Committee